Afternoon Shift Supervisor - AH**

Afternoon Shift Supervisor

Working with our client, a long-time entity in the housing market in the downtown Toronto area, we are hiring an Afternoon Shift Supervisor to work from Monday to Friday from 3pm – 11pm, providing support for the 24-hour housing program, located within the organization and adhere to the mission statement and policies and procedures of their organization.

Benefits of the role:

• $67,500 per year
• Comprehensive Health and Dental Benefits Package
• Positive working environment, with management who care about living in harmony and making a positive difference to the environment and communities in which we live and work
• Working in a role that is critical to the well-functioning, efficiency of the company

Responsibilities:

• Supervise a unionized workforce within the context of the Collective Agreement.
• Provide case management expertise and support to the Community Housing Workers on site
• Prioritize and assign shift responsibilities and duties to team members
• Ensure the safety of the tenants and the building through access control, overseeing guests, and regular monitoring of life safety systems
• Intervene in crises, de-escalate conflicts and respond to tenant emergencies, including overdoses and the administration of Naloxone or oxygen
• Ensure adherence to Harm reduction policies
• Liaise with Property Management and file work orders when necessary for repairs
• Ensure effective communications with other departments within Homes First Society as well as with external agencies
• Manage employee performance and perform necessary administrative duties such as timekeeping, performance reviews, etc.
• Ensure that all documentation is completed to agency standards
• Assist when necessary in preparing applications to the Landlord and Tenant Board
• Be able to work occasional weekends and/or evenings, when required
• Be able to fulfill any element of the Community Housing Worker job description on an as needed basis
• Be willing and able to carry 24-hour emergency pager on rotation
• Other responsibilities, as required

Qualifications:

• Post-secondary education in related field or equivalent in education and experience
• At least 5 years’ experience working with people who are homeless, under-housed and dealing with addictions and mental illness
• Demonstrated experience performing case management functions and ability to effectively prioritize work in a fast-paced environment
• Ability to work effectively in a collaborative team environment
• Excellent communication, organization and time management skills
• Supervisory experience in a unionized setting an asset
• Knowledge of relevant laws, standards and guidelines; including the Residential Tenancies Act
• Knowledge of resources and services available in the community
• Excellent interpersonal, conflict resolution and organization skills
• Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
• The successful candidate will be required to work where smoking is present.
• Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset