Bi-Lingual Customer Service Representative (CSR) (German or Mandarin)

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for Bilingual Customer Service Representative (CSR) for the 2024 season. This is a Full-Time, Seasonal Position between April and October 2024. The hourly rate is between $19 and $21 depending on work background and experience. WHY JOIN OUR TEAMWe offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer: Opportunities for career growth and developmentCorporate discounts on computers, flights, hotels, etc.Employee/Family Bursary ProgramFriendly and supportive work environment and an ambitious teamDiscounts on RV purchases, rentals and partsCompany events focused around social action and getting together as a team  Job Responsibilities include but are not limited to: Meeting & Greeting customersProviding RV Rental informationResolving any potential client issues with accuracy and efficiencyWalking customers through paperwork at pick up and drop offDemonstrating features of the RV (Truck Camper & Motorhomes) at pick upChecking in returning RVs, handling and solving customer complaints in a friendly mannerHelping out other departments as needed To be successful in this role, you should possess the following Qualifications and Skills: Be a person of integrity and always make a positive contribution to your work environmentBe reliable, punctual and hard-workingEnergy and passionHave excellent customer service and communication skillsBeing fluent in either German or Mandarin is preferredHave a friendly outgoing personality and love working with an international clienteleBe available to work on weekendsBe confident working in a fast-paced environment and meeting tight deadlinesCare about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.If you know this is the position for you, we would like to hear from you. Please submit your application with a copy of your resume and cover letter to be considered.We thank all candidates for applying; however, only those selected for an interview will be contacted.