customer service representative - call centre

  • Abbotsford
  • Amani Ventures

Education: Expérience: Education Secondary (high) school graduation certificate Tasks Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Perform general office duties Receive and log complaints Sell merchandise Explain procedures, risks and benefits to clients Work conditions and physical capabilities Attention to detail Fast-paced environment Overtime required Tight deadlines Work under pressure Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Team player Ability to multitask Experience Experience an asset Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week