Personal Finance Advisor

The work mode arrangement for the position is full-time on site.As a personal finance advisor at , you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting of young people and individual members. Interpersonal savvy is therefore essential. You drive results by recommending investments, loans and insurance products. You serve as a financing expert advisor and resource person for the caisse. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management. You work with various partners and experts to design integrated strategies that meet the needs of members and clients. More specifically, you will be required to :Advise members and clients on the best strategies and work with them to identify expected results.Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.Stay up-to-date on the financial services industry, market trends and best practices in your field.Participate in outreach activities and represent the caisse in the community.What we offer*Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipmentWhat you bring to the tableCollege diploma in a related fieldA minimum of two years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredMutual fund representative certificate from the Ontario Securities CommissionKnowledge of French is requiredAdvanced knowledge of English due to the nature of the duties or work tools or because the position involves interactions with (language)-speaking partners, members and/or clientsAvailable for travel in the Azilda and Sudbury regionAvailable to work Monday to Friday, including Thursday evenings (in rotation) and Saturdays (in rotation)Knowledge of current financial, economic, political and legislative events.Knowledge of all products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors.Knowledge of the integration of financial data into computer systems.Knowledge of debt management.Knowledge of compliance with legislation respecting the distribution of financial products and services.Understanding of the philosophy and fundamentals of financial services cooperatives.Knowledge of policies, legislation and standards related to products and services offered by the caisse.Knowledge of operating procedures pertaining to investment and financing activities Desjardins business processes.Knowledge of service standards.Knowledge of the techniques used to assess and monitor individual financing applications.Drive results, Interpersonal Savvy#LI-OnsiteTrade UnionNon Syndiqué