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Interior Health is looking for an experienced, highly efficient and self -directed term specific full time Assistant, Leadership & Organization Development, to join the passionate and enthusiastic Organizational Development & Change department in Kelowna, B.C. This term is until the return of the incumbent.
Who are we looking for?
This is a very active and energetic role, we are looking for an applicant with excellent technical/customer service skills, someone that can make a difference and takes pride in their career to work in our fast paced environment. You will perform within an innovative culture that’s focused on transformational change in the health care system. The successful applicant needs to be very comfortable dealing with technology and system changes.
What will you work on?
The Assistant, Leadership & Organization Development is accountable for providing support for the Leadership & Organization Development team by acting as a producer for virtually delivered Leadership Development courses; assisting with maintaining the scheduling, registrations, and logístical support for Leadership Development programs, providing first-level support for the LMS system, and supporting Employee Experience key projects or events as needed.
Some Typical Duties and Responsibilities:
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Provides technical support for Leadership Development programs as they are delivered virtually, acting at the producer for the courses and providing a first-level troubleshooting support for learners.
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Provides administrative support for the Learning Management System, including first level troubleshooting, administrative support such as process documentation, and escalating to the Coordinator, Learning Management System as appropriate.
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Provides maintenance for the L&OD team InsideNet pages via updates, new page creation and uploading or removing materials.
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Assist with developing and maintaining the schedules for programs/courses; monitors and processes registrations; and arranges venues, materials, and logístical support as needed.
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Organizes and facilitates the iLearn Administration training sessions for new iLearn administrators and provides ongoing support for iLearn administrators.
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Supports L&OD by providing presentation/training materials; word processing of reports; correspondence; coordinating team meeting schedules, rooms, and material; and acts as a recorder for confidential meetings.
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Organizes the department’s equipment and work space requirements and logistics and troubleshoots equipment, supplies, and repair issues.
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Performs other duties as required.
We offer an exceptional employer-paid benefits package, competitive salary, and generous vacation entitlement after your first year of employment.
We offer a work environment conducive to growth and development of strong administrative skills. The opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.
Education, Training and Experience:
- Completion of a recognized business office program
- Three to five years of recent, related work experience, including proficiency in Microsoft Office Suite (including Word, Excel, PowerPoint, and Visio) and other program specific software
- Or an equivalent combination of education, training, and experience.
Skills and Abilities:
- Ability to quickly learn collaboration technologies to support virtual delivery of leadership development programs
- Ability to work independently in a team environment, effectively organize own workload, and multitask to meet a variety of deadlines. Demonstrated ability to plan and set priorities.
- Ability to establish and maintain effective working relationships within a team environment.
- Ability to communicate effectively, both verbally and in writing, with people from all levels of the organization and community.
- Ability to respond in a timely manner to customer needs and resolve customer issues.
- Ability to use a variety of software programs (Microsoft Office, WebEx, Zoom, MS Teams, on-line registration, Meditech, CareerID).
- Ability to be flexible and adaptable to changing needs.
- Ability to type a minimum of 50 wpm and operate office related equipment.
- Physical ability to perform the duties of the position.
- “Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).”_