HVAC Inside Sales Representative

HVAC Inside Sales RepresentativeAre you sales oriented? Do you enjoy working with customers to better understand their needs and ensure a smooth sales process? Are you successful at building instant rapport and achieving customer satisfaction? If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!We are currently in search of a career-orientated person to join our team. This position handles HVAC Inside Sales and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment. You have the HVAC experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potentialWHY WORK FOR US Company paid benefitsEmployee and Family Assistance Program (EFAP)Profit sharingRRSP matchPaid sick daysCareer growth#GIVEBACK ProgramPersonal Milestone Recognition ProgramSafety shoe reimbursementPerkopolis PartnershipEmployee Referral Bonus ProgramEmployee discounts on plumbing, electrical and heating products OUR MISSIONSupplying the right solutions at the right time with our expert customer care throughout Western Canada.OUR VISIONBe the preferred wholesaler by providing superior customer experiences.DUTIES AND RESPONSIBILITIES Responding to inquiries and processing incoming calls and ordersContacting current customers and identifying new products and potential up-sellingEntering orders into the systemSourcing materials for customers when currently not in stockMaintaining knowledge base on current products and learning about new productsProviding product information, pricing quotations, and follow-up on quotesDeveloping and maintaining positive customer relationshipsEnsuring that customers are satisfied with order taking, product, pricing, deliveries, and overall serviceSupporting Counter Sales and handling returns as required Working closely with others to ensure customer needs are metOther duties as required SKILLS AND COMPENTENCIES Exceptional customer serviceAbility to warm up and develop instant rapport with potential customersAbility to develop long-term relationships and generate referrals from your customersExcellent interpersonal & communication skills, both verbal and writtenImpeccable organizational skills with attention to detailTime management & multitasking skills to serve several customers at the same timeStrong networking skills, outgoing personalityExcellent computer skills (Word, Excel, Email)Self-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environment EXPERIENCE AND EDUCATION Minimum grade 12 educationCandidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)Post-Secondary courses in HVAC preferredSkilled in serving and negotiating with institutional and industrial purchasers, HVAC contractors, and the publicKnowledge of the HVAC industry or a background in HVAC products Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.50,000-60,000 per year Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.