Cannabis Specialist

  • Callander
  • Jts Buds

Cannabis Specialist Job Description

Company Summary

Cannabis Jacks is the premier cannabis retail experience in Sault Ste. Marie. It is our mission to provide our guests with the most compelling and convenient cannabis shopping experience possible.

Our guests are offered a fresh, educational shopping experience to help inspire better lifestyles.

Our people are always encouraged to be innovative, dynamic and focused on providing guests with the best experience possible.

Our communities are supported through good causes to foster better lifestyles.

Job Summary

Cannabis Specialists at Cannabis Jacks are more than just your local cannabis experts. Sure, our Cannabis Specialists are passionate about the plant and know how to share their knowledge with our guests. But what sets them apart is their ability to create a truly unique guest experience. Our Cannabis Specialists build loyalty through authentic guest relationships, appropriately determining what questions are right for each customer. A deep understanding of recreational cannabis products helps them to drive sales through education and awareness. Our Cannabis Specialists demonstrate high levels of integrity and initiative, owning new challenges that pop up on a daily basis. They are always trying to better themselves, seeking out new product information, knowledge and feedback. And they do all this while being kind, genuine and responsible individuals. Cannabis Specialists at Cannabis Jacks don’t see the store as just another dispensary - they see it as a way to create better lifestyles for our community.

Duties and Responsibilities

  • Create positive guest experiences by building loyalty and carefully considering each guest’s unique needs
  • Display a strong foundation of cannabis knowledge, while showing initiative to create compelling yet convenient cannabis shopping experiences
  • Consistently look for areas to make improvements to operations and business results
  • Drive sales by educating guests on cannabis products and accessories
  • Successfully achieve sales targets and other key business metrics
  • Support with completing all tasks and duties as assigned
  • Adhere to all company training, operational standards and procedures
  • Ensure compliance with all company policies and programs
  • Adhere to all federal, provincial and municipal legislative requirements of cannabis retailers
  • Complete tasks as assigned by Managers
  • Other duties as assigned


  • 1-3 years experience in customer service with a preference for retail
  • Proven ability to deliver positive guest experiences and develop customer loyalty
  • Ability to handle multiple priorities in a fast-paced environment
  • Strong verbal and written communication with excellent organizational skills
  • Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods
  • True passion for cannabis products and education
  • Open to feedback and eager to improve
  • Responsible, reliable, and guest-oriented

Requirements :

  • Minimum age 19 years old
  • Able to lift boxes 5-35 lbs
  • Must be willing to work shifts scheduled by company and comfortable with ever changing duties