Assistant Branch Manager

Job Description What is the opportunity? As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.What will you do? Ensure high employee engagement through talent management, development and career planningDeliver results through strong sales management routines and coaching abilityPartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamInspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceCoach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usageLeverage partners to establish both internal and external working relationships to support business objectivesAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed? Must-haveMinimum of 2 years’ experience in a people management/coaching role within the financial industryProven success in business growth, as well as establishing community and client relationshipsAt least 2 years of licensed mutual fund sales experience within the last 3 yearsMutual Funds accreditation (IFIC or CSC)Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start dateThis role requires fluency in both French and English in order to serve RBC’s French and English-speaking customers in this marketNice-to-haveExperience in both business and personal bankingStrong understanding of sales management routines and ability to lead the team to actionPost-secondary diploma/degree, ideally in commerce, business administration, or related experienceEntrepreneurial mindset, with the ability to seek out and develop new businessJob SkillsAdvice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term PlanningAdditional Job DetailsAddress:316 AV DORVAL:DORVALCity:DORVALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-11Application Deadline:2024-04-26Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.​​​​​​​We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.