Operations Supervisor - Warehouse

Operations Supervisor - Warehouse 551 Chester Rd, Delta, BC V3M 6G7, Canada Req #2830 Tuesday, April 23, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada. JOB SUMMARY The Operations Supervisor is responsible for all aspects of the organization’s warehouse operations, including but not limited to receiving, inventory control, picking, loading, safety, and security. They coordinate operations with 3rd-party loading services and ensure customer support through accurate, on-time shipments. They are also responsible for planning, organizing, leading, and directing the activities of the warehouse personnel. SHIFT: Wednesday to SundayTIME: Wednesday to Friday 2:00pm to 10:30pm, Saturday and Sunday 9:00am to 5:30pmPAY SCALE: $ to $ - BASED ON EXPERIENCE RESPONSIBILITIES Ensuring an organization's employees adhere to policies, processes, and standards of performance and behavior in the pursuit of daily work.Develop and maintain proper practices and methods that adhere to Metro Supply Chain as well as our client standards.Support rolling out new processes to the team and ensuring training is supported to the ground level.Train, and supervise reporting personnel in all designated areas.Lead inventory processing, to ensure product availability for timely customer shipments and ensure compliance with the organization’s lead time goals Ensure all inbound, outbound, and reverse logistics documentation is performed with accuracy & efficiencyMaintain targets, objectives, and goals throughout the warehouse and driver return processImplement/supervise safe practices and ensure all are compliant with Occupational Health and Safety ActEnsure runs are 100% and stage in correct order to maintain an efficient morning load outSupervise all dock searchesMaintain warehouse product placement Lead process for loading recycles & manage loadsEnsure drivers are following all warehouse procedures when dropping & picking up product EXPERIENCE Strong working knowledge of warehouse operations and leadershipTime management skills and the ability to delegateExcellent leadership and organizational skillsStrong communication and interpersonal skillsProficiency in Microsoft Office and data entry softwareExcellent analytical and problem-solving skills – solution oriented Adequate knowledge of warehouse data systemsOutstanding customer service skills and leadershipAble to conduct effective dock meetings with all warehouse personal & motivate staffAbility to train employees on new proceduresProviding feedback on group and individual performance to management according to standard operating proceduresAbility to provide constructive criticismAbility and desire to learn new methods and systemsParticipating in the hiring, evaluating, training, restructuring, and occasional termination of team members COMPETENCIES Customer CentricityFostering CultureCollaborationProblem Solving & Decision MakingManaging Through ChangeDeveloping Self & OthersPlanning & Results OrientationCommunicationAlways Improving MindsetBusiness & Financial Savvy Why Join Us Work in an environment where safety is our first priorityThe opportunity to build a career with a growing companyMedical, dental, and vision coverage for you and your familyLife and disability insuranceWellness programs to support your family’s well-beingA Retirement Savings Program with a company matchCompany team wear allowanceEmployee Appreciation DayCompany sponsored social eventsCommunity volunteering