Team Lead IV, Multi Functional Lab Core Lab, Eagle Ridge Hospital - Provincial Laboratory Medicine Services (PLMS)

Team Lead IV, Multi Functional Lab Core Lab, Eagle Ridge HospitalProvincial Laboratory Medicine ServicesPort Moody, BCWhat you’ll do Support and coordinate the workflow process and staffing activities for the designated area including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishing daily priorities, participates in providing guidance/advice, and assist with troubleshooting work related issues in consultation with the Site Supervisor. In collaboration with the Site Supervisor supervises the daily operations of the designated area, by planning and implementing approved programs and systems in support of client needs. Assist with implementing and communicating planned changes to staff and informs the Site Supervisor of any feedback as required. Work with the Site Supervisor to resolve problems and remove barriers.Assist in supervising designated staff to ensure appropriate service delivery. Duties include planning work and vacation schedules, providing scheduling guidelines to the scheduling office and ensuring schedules are posted, approving vacation, special leave per collective agreement requirements and reviewing requests for education leave. Evaluate performance levels and provide input into performance management of designated staff, and participate in the recruitment and selection process. Schedule and ensure orientation plan is in place for new staff, and monitor and sign off on completion. Monitor and report on budget variances relating to issues such as overtime, sick time, attendance management, and implementation impact activities.Participate in monitoring Quality Control and other quality indicators and make corrections as appropriate. Inform the Site Supervisor of any technical quality issues and participates in the investigation of critical incidents as required. Ensure that the Site Supervisor are kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensures staff compliance. Participate in the review of incidents reports as per the Occurrence Management Process and investigates complaints from health care providers and patients. Assist in monitoring and auditing designated area compliance to safety standards.Inform the Site Supervisor of the equipment needs for the designated area and provide data such as test volumes and maintenance documents as required. Determine implementation timelines and assigns staff to the evaluation and implementation of new equipment. Coordinate the scheduling of training to staff in new equipment, techniques, and procedures as appropriate. Inform Site Supervisor and staff of significant instrument failures as required.Participate in the coordination of downtime procedures and ensures downtime protocol and process is available and familiar to all staff. Coordinate staff access to various computer systems and that appropriate orientation is provided. Participate in the validation of new and/or upgraded software and informs LIS of computer failures.Oversee inventory levels and approves orders of reagents, supplies in consultation with the Site Supervisor. Maintain all relevant documentation, prepare and complete reports, and compile statistics for the designated area as required.Participate in internal/external committees such as LEAN projects, as required. Provide leadership in area through methods such as reviewing and evaluating literature/materials and attending workshops and conferences.Maintain awareness of relevant advances and changes in current trends regarding instrumentation, methodology, and technical knowledge.Perform other related duties as assigned.What you bringQualificationsCertified by the Canadian Society for Medical Laboratory Science. Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program plus a minimum of three (3) years’ recent, related experience including one (1) years’ experience in a supervisory capacity, or an equivalent combination of education, training and experience. A valid BC driver’s license and access to a personal vehicle for business related purposes.You will also haveComprehensive knowledge and recent related experience in laboratory disciplineComprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associationsComprehensive knowledge of method development and evaluation and research processes.Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipmentKnowledge of administrative structure and function of laboratories of varying sizesDemonstrated ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive mannerDemonstrated ability to communicate effectively, both verbally and in writing, with co-workers, medical personnel and other health care staff, both one-to-one and in groups.Demonstrated ability to deal with and/or guide others in resolution of conflict issuesDemonstrated ability to work independently and in collaboration with othersDemonstrated ability to work under pressure in a constantly changing environment and to organize and prioritize competing demandsDemonstrated ability to manage own learning to meet future challenges within the organizationDemonstrated knowledge of computerized systems relating to the Laboratory and current software applications such as Word, Excel, and PowerPointPhysical ability to perform the duties of the positionAbility to operate related equipmentCommitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).What we bringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.Annual statutory holidays (13) with generous vacation entitlement and accruement.PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.Location: 475 Guildford Way, Port Moody BC, V3H 3W9 Applications will be accepted until position is filled. Hours of Work: Monday – Friday, 7:30 - 15:30, variable Requisition # 163110EAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.What we do provides laboratory testing at 31 sites across the lower mainland and central coast of BC, including acute care hospital laboratories and specialty laboratories.PLMS is part of the Provincial Health Services Authority (PHSA).The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: PHSA and PLMS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.