Crisis Intervention Worker (Casual) Overnight

  • cold lake

Stepping Stones Crisis Society is seeking an Overnight Casual Crisis Intervention Worker to join their team.

The Overnight Crisis Intervention Worker is responsible for maintaining a safe and secure environment for women and children fleeing family violence can find access to temporary shelter; providing crisis intervention services, support, advocacy, information, resources and referrals to all persons requesting that service; enabling clients to recognize their options, mobilize their support networks, and utilize their opportunities to move toward healthy and stable futures.

Causal overnight Shifts would be 9:30pm to 7:30am.

Duties and Responsibilities

General

  • Shift is an overnight (awake)
  • Admit and discharge clients to the shelter; ensuring all documents/forms are accurately completed
  • Perform intake and initial assessment. Determine the clients immediate needs and provide support where necessary
  • Orientate residential clients to shelter policies and procedures
  • Assist with developing and implementing client group activities and client programming
  • Transport clients to appointments when necessary
  • Respond to requests for crisis intervention, community information, referral and general information to both residential clients and to individuals seeking assistance on the Help Line when required
  • Advocate for residents in various methods with various agencies when required
  • Prepare, complete, and document all necessary forms, documentation, and information required throughout the clients stay in the shelter
  • Make referrals to outside community agencies, when and where required
  • Participate in duties such as cleaning, cooking, laundry, etc. when required
  • Attend staff meetings, in-service programs, and additional training as required
  • Provide on call coverage as assigned and/or be able to cover shifts in the event of an emergency
  • Be an active team member and promote the team vision. Be willing to assist/help co-workers when needed and encourage open communication amongst staff by relaying vital information.
  • Assist with training and orientation of new staff and students
  • Perform other related work as assigned by the Program Manager and/or designate

Qualifications and Requirements

  • Registered Social Worker (Degree) or post-secondary education (Diploma) in a related field is an asset
  • 2-3 years experience in a similar role and/or working knowledge of the dynamics of family violence, addictions, suicide and other social issues
  • Ability to relate to clients in a non-judgmental manner, and to respect client confidentiality
  • Experience in handling emergency situations, conflict resolution, crisis intervention, and case management
  • Ability to work all shifts; night shift is an awake shift
  • Strong written and verbal communication skills, and computer skills
  • The ability to work independently with mínimal supervision and in a team environment
  • Acceptable Criminal Record Check and Child Intervention Record Check
  • Standard First Aid/CPR, ASIST Certification, and Non-Violent Crisis Intervention Training is considered an asset
  • Valid Class 5 Driver's license free from restrictions

Job Type : Casual

Schedule:

  • 10 hour shift
  • Night shift

Ability to commute/relocate:

  • Cold Lake, AB: reliably commute or plan to relocate before starting work (required)

Work Location: One location