Customer Service - Transport

Job Title: Logistics Customer Service Industry: Transport Location: Vaudreuil Our client located in Vaudreuil is currently looking to add to their growing team. Our client is a fast growing company that has doubled in size in the last 2 years. They are looking to add to their growing team, looking for a Customer Service Representative to Handle Carrier Relations and Support the Sales Rep with Logistics duties! If you have experience in the transport industry or logistics coordination, and looking to join a fast growing company with lots of room for advancement, career development and growth, Apply Now! melissa.cumetti@randstad.ca philippe.pilon@randstad.ca Advantages - Great company working environment and culture - Permanent full time position Monday-Friday (flexible hours) - Fully in office - Competitive Salary depending on experience (50k-60k) - Performance profit sharing paid yearly - RSP package with 30% matching of your inputting - Casual dress code - Health benefits package - Vacation weeks - Training and development program - Room for growth and career advancement, salary revisions Responsibilities The Opeations CSR role is the operational support for the nationwide sales team. The role is responsible for booking and tracking shipments of freight. • Finding the best carrier to move freight • Maintaining relationships with clients/carriers • Negotiate rates with carriers to find the best rate • Provide exceptional customer service to all clients • Track and Trace, monitor pickup and delivery status • Coordinate the freight movement with the operations and sales team Qualifications • Must have at least 1 year experience in a transport or 3PL company to have the knowledge of the industry and carrier companies • Exhibit excellent verbal and written communication skills • Problem solver with ability to identify issues and provide solutions quickly • Must be able to overcome issues and resolve problems • Must be comfortable on the phone and have great communication skills. • Strong negotiating skills and the ability to develop relationships with carriers are a must. • English and French is preferred Summary Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Philippe Pilon: 514-695-3315 melissa.cumetti@randstad.ca philippe.pilon@randstad.ca Add us on LinkedIn: - https://www.linkedin.com/in/melissa-cumetti-2ab401169/ - https://www.linkedin.com/in/philippepilon/ Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.