Hygiene Patient Scheduling Coordinator - Hunter Dental

  • Markham
  • Dentalcorp
About us:Hunter Dental has proudly been serving the Markham community for over 60 years. Our vision is to simply help our patients achieve the highest level of dental health, in a caring and comfortable environment. Dr. Rory Hunter and the Associates, pride themselves on providing quality dental care and stars on Google reviews, evidence of the exceptional patient service, commitment to continuous learning, and innovative technology.Hunter Dental offers a wide range of procedures that include the following: Invisalign, TMD program, TMJ treatment, periodontics, oral surgery, and dental sedation.Our practice is conveniently located in a beautiful heritage building at 34 Main St N in Downtown Markham.Schedule: Full-timeMondays - 8:30 am to 5:30 pmTuesdays - 10:30 am to 7:30 pmWednesdays - 8:30 am to 5:30 pmThursdays - 8:30 am to 5:30 pmFridays - 8:30 am to 4:30 pmSaturdays - One (1) per month - 7:30 am to 1:30 pm. (Friday will be off on the week that the Saturday is required)The Opportunity:We are looking for a Hygiene Patient Scheduling Coordinator to join our busy and well-established practice! The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of their community.Benefits of Joining Our Team:Competitive compensationTotal rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory servicesCareer development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing educationAttend social and CE events to network with dental professionals in your communityWork-life balance and flexibilityAccess to modernized technology to provide optimal oral care to patientsResponsibilities:Schedule patients to ensure all providers have productive schedulesPromote new hygiene business in perio-surgery, Invisalign, and TMD programsTreatment scheduling of maximally productive hygiene appointmentsUtilize excellent phone skills to fill short notice cancellations and be proactive to manage hygiene patient demandMaintain an active list of temp hygienists to utilize if/when neededUse hygiene knowledge to lead conversations which support patient optimal oral healthEncourage patient acceptance of the dental treatment plans by answering questions and creating value for the proposed treatmentPresent treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptanceBuild strong relationships with patients to ensure trust and loyaltyAbout You:A warm and friendly person who appreciates the value of optimal oral health for life and is able to share oral health education with our patientsExcellent communication skillsHave the ability to quickly maneuver numerous tasks efficiently and proficientlyA proactive individual who maintains control over schedulesEnjoys working with production goalsKnowledge and understanding of oral treatment plans and ability to educate patientsStrong customer service experience; kind and professionalDetail orientedExperience with Tracker and Recall Max highly preferred