Cyber Security Project Coordinator (Bi-lingual/Canada Secret level Clearance)

  • Ottawa
  • Tv2 Consulting
  • Must have active Government of Canada Secret level clearance (at minimum)
  • Collaborate with both internal and external partners and stakeholders to decompose high-level information into detailed business requirements
  • Facilitate work sessions, focus groups, and coordinate/conduct application demonstrations as required
  • Contribute to the quality of design and implementation by identifying risks and issues and effectively managing and communicating them to all stakeholders
  • Support the development of a prioritized product backlog, including the development of user stories, acceptance criteria and scenarios from which the development team to start building applications
  • Represent the voice of the customer throughout the software development lifecycle
  • Engage in day-to-day activities with the solution teams as required. This includes, but is not limited to: attending daily scrum meetings, leading refinement sessions, engaging with the development team, and providing direction/focus
  • Make recommendations that go beyond the initial requests
  • Provide input to the test plans, sign off on test cases, and participate in end-to-end (E2E) and User Acceptance Testing (UAT)
  • Write and edit user procedural documentation such as user guides and manuals
  • Provide support for customer issues and follow up on a timely basis to ensure the problem has been resolved
  • Concisely document all problems and their resolution in the ticketing system
  • Requirements
    • Must have active Government of Canada Secret level clearance (at minimum)
    • Bilingualism (English and French) is required for interaction with internal and external stakeholders
    • 10 years previous experience in the telecommunication industry and Government of Canada contracts
    • Experience in business analysis - collecting, documenting and articulating requirements
    • Excellent communications skills, both written and verbal, with the ability to effectively communicate and present to various audiences
    • Highly organized, detail-oriented and the ability to manage multiple projects simultaneously with aggressive timelines
    • Action oriented and demonstrated ability to deliver results
    • Ability to work with change/ambiguity, in a competitive environment where priorities change frequently
    • Proven problem-solving ability with complex, technical and abstract concepts
    • Tenacity and creative approach to achieving goals
    • A team player with the confidence to challenge and escalate when necessary
    Benefits
    • Work hours are Monday - Friday, normal 37.5 hours weeks working onsite up to 5 days a week
    • Location: Onsite in Ottawa
    • Type of job: Temporary Contractor
    • Hourly contract rate: TBD depending on experience
    • Date candidate required: Immediate
    • Length of Contract: 12 months with the possibility of extension