Assistant Manager (Park Royal)

  • West Vancouver
  • Oak+fort
OAK + FORT is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections. Fueled by the purpose to enhance and explore our own personal style—we authentically embody a place where individuality and uniqueness are celebrated. An ever-evolving point of view, joy in self-expression, and quality are central to our contemporary philosophy. #OAKopportunity The ideal candidate possesses a passion for the fashion industry while driving business with an entrepreneurial mindset and you will be responsible for:  Sales Generation  Meet minimum sales requirements based on store volume (corporate goal)  Provide exceptional client experience by executing OAK+FORT Sales Culture  Build and manage client relationships through client database recording  Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise  Provide industry knowledge through awareness of products and prices in the market  Drive sales through OAK+FORT eCommerce purchases and social media platforms  Maximize sales during special events and customer services  Ensure store team processes cash desk operations with engagement, efficiency, and accuracy  Respond and appropriately resolve customer complaints and service opportunities  Staff Development  Source and hire top candidates to build a high performing team  Build our team by welcoming and onboarding new employees  Build and maintain relationships with store team, peers, and relevant partners  Train and develop high performing staff to maximize productivity  Provide timely feedback and active informal training to staff  Inspire and motivate team through demonstrating leadership qualities  Ensure staff are adhering to OAK+FORT Sales Culture and service expectations  Initiate and communicate team objectives and updates with Management team and corporate partners  Partner with District Manager to evaluate and dismiss underperforming staff  Support internal growth through promoting high performing staff  Host staff meetings as necessary and participate in monthly Manager’s meetings  Store Functionality Participate in training and execution of floor management  Ensure the right quantity of stock is in the right place at the right time  Maintain proper presentation of merchandise in accordance to corporate directives  Oversee stock room set-up and organization  Ensure Stock Team ships and receives merchandise with accuracy and efficiency  Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience  Adhere to loss prevention policies to prevent external and internal theft  Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working  The ideal candidate will have the ability to:  Influence and support others through building presence  Communicate effectively both verbally and in writing  Manage time and priorities effectively  Build constructive and effective relationships with the store team  Present ideas and recommendations in a professional, organized and logical manner   BENEFITS  Why Oak?   At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!  Oak+Fort is a woman founded and led business. We are brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections  At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!  Why you’ll love it here:  A generous employee discount, starting day 1!  Opportunities for growth and development, we’re 35+ stores and growing!  Company wide socials, get ready to laugh!  Our Application Process:  Once you’ve applied here’s what to expect:  Our retail team goes through each application, there’s no AI behind it!  If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team  As a final step, we’ll request references before moving to final offer  Who are we:  ABOVE + BEYOND  We strive for something greater than ourselves  SELF STARTER  Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement  UNIQUELY YOU  We practice acceptance through open-mindedness and personal responsibility  CHANGE DRIVER  We embrace change and never fear what’s next  PEOPLE POWERED  At the core of our brand we are powered by each other  Have a passion for fashion? We’re looking for world-class talent to join our exceptional teams across our multiple departments! Unleash your potential and join our diverse team today!  Salary Range: $21.00 - $25.00 CAD  Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on provincial or federal requirements. Powered by JazzHR