Part Time Afternoon/evening Administrator

About Us

• Eramosa Physiotherapy Associates (EPA) is a group of physiotherapist-owned clinics with 10 locations, around Guelph and surrounding areas. Over the past 25+ years, EPA has been providing evidence-based care, with an emphasis on manual therapy and exercise through our unique approach, Your Path to Improved Health. Our growth and success over the years is because of our incredible team of dedicated, passionate and hard-working employees._

Are you interested in working in a client-centred health care administrative role? Are you ready to be immersed in a fast-paced, high-volume clinic, offering front-line customer service, and administrative support. If so, we have an opening for a part-time entry level health-care administrator/receptionist.

As Administrator, you will provide support to our Elora team with reception coverage and light administrative and clinic maintenance duties. We are looking for a organized and personable individual with critical thinking and effective communication skills. Experience with EMR or CRM would benefit this role, as accessing and updating client data is a key function of the role.

Required Hours: Tues, Wed, Thur = 4:00/5:00 - 8:00 pm; Fri = 2:00-6:00 pm

Qualifications and Skills :

• Customer facing administrative experience is preferred
• Experience with any EMR/CRM is preferred
• Critical Thinking
• The ability to multitask/prioritize
• Knowledge of medical terminology is nice to have
• The ability to maintain confidentiality/Discretion

Duties and Responsibilities include (but are not limited to):

• Greet clients and visitors upon arrival while providing excellent customer service for all questions or concerns
• Collect customer payment at the time of service
• Updating schedules for clinicians,
• Complete general clerical tasks including scheduling maintenance, faxing/scanning paperwork and new client intake
• Register new clients in line with acceptable standards of the clinic; support clients in filling medical and insurance forms at the clinic to avoid errors and inaccurate information.
• Exercise client confidentiality at all times and adhering to privacy policy
• Ensure that the client reception area is cleaned, fully stocked with clinic supplies and materials and daily laundry.
• Other administrative tasks as assigned by the Clinic Lead Administrator

Job Types : Part-time, Permanent

Salary : $16.55 per hour

Expected hours: 12 - 20 per week

Benefits :

• Company events
• Employee assistance program
• On-site parking
• Paid time off
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Education :

• Secondary School (preferred)

Experience :

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2024-04-13 Expected start date: 2024-04-29