Service Advisor (Westlock)

  • Westlock
  • Fountain Tire

Overview: Fountain Tire Westlock is looking for a friendly and knowledable Service Advisor to join our team!

Are you a friendly and knowledgeable individual who is passionate about delivering exceptional customer service? Look no further! Fountain Tire Westlock is seeking a dedicated Service Advisor to be part of our team.

Responsibilities :

  • Share your product knowledge and technical expertise with our valued customers to build strong relationships and drive business growth.
  • Provide accurate service quotes and obtain customer authorization for work, ensuring transparency and trust.
  • Go the extra mile by finalizing sales and conducting follow-up to ensure our customers are completely satisfied with the exceptional service they received.
  • Take charge of scheduling customer appointments for tire and mechanical services, providing convenience and peace of mind.
  • Be meticulous in ensuring accurate billing for all products, ensuring our customers have a seamless experience.

Qualifications :

  • Demonstrate your expertise with experience in the automotive aftermarket or tire industry, where you have a track record of delivering exceptional customer service and providing valuable business support.
  • Hold a valid driver's license and maintain a satisfactory driver's abstract, as they are essential conditions of employment.
  • Showcase your exceptional time management skills, allowing you to handle multiple tasks effectively.
  • Thrive in a collaborative team environment, using your strong interpersonal skills to work seamlessly with others.
  • Embrace challenges with grace, as you excel in a fast-paced, high-volume environment.
  • Show flexibility by being available to work on Saturdays, ensuring our customers' needs are met.

What We Offer :

  • Compensation worthy of your experience, with a competitive pay range of $21 to $26 per hour. :

  • Enjoy regular day shifts, allowing for work-life balance.

  • Treat yourself and your loved ones with great discounts on tires, parts, and mechanical services.

  • Take care of your health and that of your family with our comprehensive Health, Dental, and Vision Benefits.

  • Plan for your future with confidence through our RRSP matching program.

  • Unlock exciting growth opportunities, including the potential to enter our management training program and even own your very own Fountain Tire store.