Operations Manager - Thunder Bay, ON

Intertek is searching for an Operations Manager to join our Agri team in our Thunder Bay, Ontario office. This is a fantastic opportunity to grow a versatile career in the Inspection and testing industry.The Operations Manager is responsible for the following:What you’ll do: Coordinate/Monitor with Operational personnel orders from all clients, agents and/or terminals for sampling, inspection, surveying and analytical services. Review client instructions and identify potential problems regarding operations, conflict of interest, ethics or compliance and to alert relevant parties in order to seek solutions. Upon receipt of an order for services, completes nomination confirmation, work order, prep requests and any special client instructions. Maintains contact with terminals, clients, agents, union personnel and other Company offices as generally required during loading/discharge and particularly where problems are encountered which results in delays. To act as a single point of contact for designated clients for all instructions. What it takes to be successful in this role: A detailed knowledge of Agricultural trade and inspection procedures. An understanding of the business requirements of the client, relative to the purpose of the services provided. A working knowledge of the testing of those commodities that are at the core of the business, and of the significance of quality test data. A calm demeanor while under pressure from operational circumstances or demands of the client. A positive attitude and an ability for working and communicating with individuals of diverse cultural backgrounds and sensitivities. Why work at Intertek? What we have to offer:We offer a salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, RRSP with company match, tuition reimbursement and more.Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to disability, race, colour, religion, sex or national origin.This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.