Senior Software Quality Analyst

Your Opportunity at ARC’TERYX:As the Senior Software Quality Analyst, you will be responsible for testing new and modified software and ensuring that it meets Arc’teryx’s standards. Testing work includes strategy, planning, and the execution of tests, using a variety of techniques that range from manual testing, to load testing, and accessibility testing and test automation. You will collaborate closely with Software Developers and Business Analysts to help troubleshoot defects, and to communicate information about quality and risk to the project team. You will also assist with developing and mentoring other QA team members and will support initiatives within the QA group. A Senior QA Analyst is expected to show leadership skills, and technical knowledge that elevates the team, and enhances our ability to support the software development process.This role is primarily based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada. Meet Your Future Team:The Quality Assurance Team works closely with Technology Development teams to provide confidence in software quality before any feature is released into Production. Each individual member of the Quality Assurance team is empowered to collaborate within cross-functional teams to reach the finish line together and deliver to our Users, whether they are within the company or our guests.If you were the Senior Software Quality Analyst now, here are some of the core activities you would be doing:Leading the design and execution of software application testing, including coordination of manual testing, and evolving the automation and scripting processes, foundation, aiuand frameworkChampioning quality guidelines and standards (including QA best practices) and providing feedback to processesEnsuring the timely and thorough testing of hard to test systems, with a focus on back-end testing, white box testing, and developing tests that can be planned and executed outside of the GUISupporting the intermediate QA team members’ testing activities and automation testing for projects of varying size, working horizontally across agile squadsOverseeing and ensuring that systems function according to business requirements and user expectationsDriving and supporting the mentorship, training and onboarding of intermediate QA team members and 3rd party QA colleaguesDeveloping user documentation for any knowledge share that is relevant to the QA teams testing activities and bringing deep expertise on specific topics to develop the teamSupporting the Quality Assurance Automation Engineer in developing and maintaining test automation, where appropriateSupporting the Manager, Software Quality with other projects and tasks as requiredValidating the data against the business rules, data mapping, and transformation rules to ensure accuracy and completenessHere are some of the things you could be working on in the future:Working collaboratively with project managers, business analysts and software developers across multiple agile squadsLeading mentorship, training, and onboarding of intermediate quality team membersIntroducing, championing, or supporting ideas, approaches, or tools that elevate our testing and QA processCoordinating testing on projects, executing on tests, and reporting information to the project teamsEvolving the automation framework and scripting based on the coverage needs and acceptance criteria of the application in test which would be coordinated with the manual tester to support smoke testing and regression testingAre you our next Senior Software Quality Analyst? You have a bachelor’s degree in computer science or equivalent in a related technical fieldYou have 5+ years’ experience in software QA and excellent application of QA best practicesYou have hands-on experience with API and backend testing, and other non-functional types of software testingYou have experience with test automation, possibly including the TTA or Testim tools (Tricentis)You have experience with record/playbook tools for test automation, and how to maximize their valueYou have experience with both “black box” and “white box" software testingYou have experience with developing and maintaining test plans and test scenariosYou have experience with Windows and web application and servicesYou have knowledge and experience with Agile project tracking tools and JIRAYou have experience working with development projects on Adobe Commerce/Magento platformYou have a strong understanding of Agile methodology and IS concepts, including data models and application integrations, continuous integration and deployment and software build pipelinesYou can work collaboratively as part of a cross functional team of business analysts, project managers and software developersYou can prioritize effectively and have excellent multi-tasking abilitiesYou have demonstrated ability consistently meeting strict delivery deadlinesYou have strong oral and written communication skillsYou are driven and passionate about championing quality in all formsYou are proactive in identifying the root cause of issues and developing solutionsYou remain highly flexible and adaptable when faced with ambiguityYou are able to balance autonomy and collaborationYou inspire breakthrough thinking and continuous improvementYou seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is rightYou have experience building test strategy, and leading test projectsYou lead peers, sharing your experience and knowledge, and inspiring growth in the people around youYou understand product and project risk, and how to communicate about risks to your teamYou have experience testing microservices and their integrations with other systems Your passion for your work is paralleled by your passion for getting outside and living it$80,000 - $100,000 a yearA reasonable estimate of the pay range is $80,000 - $100,000 CAD at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Equal OpportunityArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.Design your Purpose. Live our Values. DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.COMMIT. Set and deliver on bold objectives as we collectively raise the bar.LIVE IT. Deepen your connection to nature and live your most purposeful life. LEAVE IT BETTER. Create a better world, together.