People & Culture Coordinator

Hollyburn Country Club is a private family Club located in West Vancouver. For Members, the Club is a home away from home and a private hub for activity, sport, dining, entertainment, socialization and business - a place that brings a unique sense of belonging. Our tradition of service excellence and hospitality sets us apart from other private Clubs.

POSITION SUMMARY:

We are seeking a People & Culture Coordinator to join our team. Your primary responsibilities will include coordinating P&C activities, managing employee records, supporting recruitment processes, and ensuring compliance with ESA regulations. The ideal candidate will embody a can-do attitude and is willing to go the extra mile to get the job done. He/She/They enjoys working on projects, possesses exceptional organizational skills, attention to detail, embraces change, and a passion for fostering a positive work environment.

KEY RESPONSIBILITIES AND DUTIES:

Operations

• Administer P&C policies and procedures, including employee handbook updates, policy and compliance dissemination, creating/up keeping SOP’s, workflow charts, contact, birthday, anniversary lists, onboarding materials, benefits, employee orientations as needed
• Maintain accurate and up-to-date employee records and ensuring confidentiality and security of employee data in compliance with the Personal Information and Protection Act (PIPA)
• Prepare P&C-related documents including: surveys, leaves administration, immigration materials, employment contracts, offer letters, and termination notices
• Ensure managers are following performance management guidelines including tracking progressive discipline and annual performance appraisals
• Assist in planning and executing staff social events
• Support and maintain programs including our Reward and Recognition, Employee Recognition Fund (ERF), Long Service Awards, and Social Committees
• Communicate with staff on Club initiatives and changes using internal communication channels
• Attend monthly Occupational Health and Safety (OH&S) Committee meetings
• Additional duties and projects as assigned

Recruitment

• Responsible for recruitment efforts related with hiring events, reviewing and updating job descriptions, posting job openings, reviewing resumes, scheduling interviews, conducting candidate screenings, participate in interviews as needed, and providing TBNT communication to unsuccessful candidates
• Coordinate with hiring managers to facilitate smooth onboarding processes including orientations, training maps, and tours

Training & Development

• Coordinate learning and development workshops and various P&C related events (online and in-person)
• Collaborate with departments to identify training needs and develop relevant initiatives

Employee Relations

• Provide support with processes surrounding performance management, annual performance appraisals, investigations and documenting outcomes, stay interviews, and exit interviews
• Serve as a resource for employees regarding P&C policies, procedures, and workplace issues.
• Provide support with processes surrounding performance management, annual performance appraisals, investigations and documenting outcomes, stay interviews, and exit interviews

ABOUT YOU:

• You are a champion of Hollyburn Country Club’s values consisting of: (1) Community (2) Respect (3) Hospitality (4) Evolve (5) Magic
• You go above and beyond to demonstrate awareness and understanding of Hollyburn’s aim to deliver exceptional service to its community
• You enjoy having fun, growing, learning and working with an amazing team!

WORKING CONDITIONS:

• This position operates 100% on-site
• Occasional evenings or weekend work may be required during peak periods or special events
• Own transportation is an asset as public transportation is not frequent to/from the Club

QUALIFICATIONS REQUIRED:

• Post-secondary credentials in Human Resources Management or related field
• 2+ years experience in an HR/P&C Coordinator, Administrator, or Generalist capacity
• Strong understanding of HR principles, practices, and regulations
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Exceptional attention to detail and accuracy in data management
• Effective communication skills both written and verbal
• Proficiency in MS Office, G-Suite and HRIS software
• Ability to maintain confidentiality, handle sensitive information with discretion, work autonomously and be a self-starter
• You agree to obtain a Criminal Record Check with a vulnerable sector search at your local Police Department immediately upon being hired

SALARY RANGE:

$50,000 - $60,000 per annum

STAFF BENEFITS:

• Extended Health & Dental Coverage with 100% of premiums paid by HCC
• On-duty staff meals (taxable benefit)
• Free on-site parking
• Retirement Savings Plan with Employer matching up to 3.2%
• Development and educational opportunities
• Staff discount in the Sports Boutique