front desk agent

  • Whitecourt
  • Cloud 9 Inn

Education: No degree, certificate or diploma Experience: Will train Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Contact customers to deliver requested wakeup calls Provide customer service Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week