Clerk Typist 4- Reception

Unit SummaryFinance and Integrated Health Services includes the following departments: Decision Support, Finance, Privacy, Health Records, Patient Registration, and the Information Desk. Each department facilitates the creation of a knowledge rich environment for making timely and informed tactical and strategic decisions and maximizing both the value of care and services provided. They provide accurate, timely, and useful information for making decisions based on evidence to help deliver appropriate patient care. As subject matter experts, staff also provides expertise in analyzing and interpreting data and presenting and educating the corporation on this information.Position SummaryUnder minimum supervision, the Clerk Typist 4 will answer all patient related inquires via computer or telephone, direct and advise visitors to wards, departments and book on-call rooms for residents and family sleep rooms. The Clerk Typist 4 will provide training to other Information/Reception staff as needed. Performs all other duties as assigned. Schedule Work Hoursdays, evenings, weekends, holidays This role is temporary until April 2025.Qualifications1. Minimum Grade 12 2. Medical Terminology Levels 1 & 2 Certificate. (subject to testing) 3. Previous office experience and/or experience with Meditech 4. Proficient typing (minimum 35 wpm) and computer skills Word 2000 (testing of qualifications may be required) 5. Demonstrated excellent interpersonal, communication (verbal and written) skills 6. Demonstrated excellent telephone manner and customer service skills 7. Excellent organizational skills and the ability for detail work 8. Demonstrated ability to function within a very busy environment and maintain a friendly, courteous attitude 9. Ability to work efficiently under minimal supervision 10. Excellent public relations skills 11. Conflict resolution skills GuidelinesHamilton Health Sciences fosters aculture of patient and staff safety, whereby all employees are guided by ourMission, Vision, Values, and Values Based Code of Conduct. Hamilton HealthSciences is a teaching hospital and all staff and physicians are expected tosupport students and other learners. To be considered for this opportunity applicants must apply during theposting period. All internal and external applicants may ONLY apply via theCareers website. Hamilton Health Sciences is an equal opportunity employer and we willaccommodate any needs under the Canadian Charter of Rights and Freedom,Accessibility for Ontarians with Disabilities Act and the Ontario Human RightsCode. Hiring processes will be modified to remove barriers to accommodate thosewith disabilities, if requested. Should any applicant require accommodationthrough the application processes, please contact HRServices at 905-521-2100, Ext. 46947 for assistance. If theapplicant requires a specific accommodation because of a disability during aninterview, the applicant will need to advise the hiring manager when schedulingthe interview and the appropriate accommodations can be made. This competition is open to all qualified applicants,however, qualified internal applicants will be considered first. Pastperformance will be considered as part of the selection process. If you are aprevious employee of Hamilton Health Sciences, please note: the circumstancesaround an employee's exit will be considered prior to an offer of employment Proficiency in both Official Languages, French and English,is considered an asset