Customer Service Order Representative – Fashion – Hybrid

Ref. No. : 113475 Position: Customer Service Order Representative – FashionLocation: Saint-LaurentSalary: Up $45KSchedule: Hybrid, 3 days in officeDo you have experience with answering customer calls with a friendly and helpful demeanor?  Processing orders accurately and efficiently, ensuring smooth transactions?  Guiding customers with in-depth product knowledge, leading them to perfect purchases? Keeping customers informed on shipment statuses, alleviating any anxieties and navigating billing details with precision, resolving questions confidently? We are seeking you!What is offered to you:- 2 weeks of vacation + 3 additional days during the holiday season- Health benefits paid at 50% by employer- 5 personal/sick days per year- Great team spirited environment, collaborative structure and departmentWe are seeking you:- At least 2 years experience in customer service, handling product information phone calls- Bilingualism to support customers outside of Quebec- Minimum completed High School Diploma- Knowledge of working with computersMain Responsibilities:- Respond to customer calls and take orders- Provide customers all the necessary information concerning orders and deliveries- Advise customers on products- Troubleshoot issues with customers and escalate to the manager as needed- Handle complaints from customers with a professional and respectful attitude- Executing any additional tasks related to Customer ServicePlease forward your resume to Cristina Bilbao at . REFER A PERM HIRE AND EARN UP TO $1,000!For more details, .OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity. CNESST permit number: AP-2000158