Business Solutions / Product Specialist

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

Develops relationships with and provides value-added services to select current and potential customers. Assists in the development of regional segment business plans and provides business segment expertise to the regional sales and marketing team. Conducts product demonstrations of our complete line in Atlantic provinces. Strong personal drive to succeed is a must.

Requirements:

• A valid driver license and a reliable vehicle is required for this position.

What We Offer:

• FULL flex benefits program
• Company matching RRSP
• Family culture
• Advancement opportunities
• Profit Sharing
• Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
• 125 year, family owned and operated company history

Essential Functions:

• Provide relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service.
• Interface and collaborate with key customers to achieve sales and margin goals with product presentations.
• Responds with a sense of urgency to meet the needs of customers, employees, and suppliers.
• Execute key customer menu developmental plans for the region.
• Work collaboratively with Product Specialists to provide back of the house consulting to key current and prospective
• customers to include recipe development, portioning, and plate presentations.
• Work directly with key customers to provide Back of House consulting in areas such as kitchen layout, development of training programs, and Hazard Analysis Critical Control Point (HACCP) training.
• Provide front of the house consulting to key and prospective customers to include wait staff training, silent shopper, evaluations, and menu layout and design.
• Ensures consistent and relevant business solutions training for sales teams, in collaboration with other divisional marketing team members.
• Participate in planning, coordination, and execution of food shows, sales and marketing meetings, and industry events.
• Leverage Home Office content and insights to be used in the division and direct to customers, support adoption, and leverage of tools (ATR, Customer Success).
• Assist in the development of segment business plans. Analyze trend data and incorporate the data to develop business solutions that strengthen the relationship between GFS and key regional customers.
• Assist in key customer business reviews.
• Perform other duties as assigned.

Knowledge / Skills / Abilities:

• Excellent customer service, mentoring, interpersonal and communication skills.
• Must be able to develop, refine, communicate, and implement plans and to set and define goals.
• Must maintain knowledge of industry trends and be able to provide training on the technical aspects of commercial or non-commercial segments.
• Must have industry and segment knowledge and be able to analyze and interpret data.
• Must have good time management, administration, and organizational skills.
• Must be able to build relationships, network, influence and link resources to plan and execute business practices.
• Must have the ability to multi-task and be able to work “exceptional” hours including evenings and weekends and be able to take on new responsibilities with a strong desire to succeed.
• Develops solutions to complex problems that require the regular use of ingenuity and innovation. Ensures solutions are consistent with organization objectives

Education and Experience:

• Bachelor degree plus two years previous food service operations experience -or
• six years previous food service operations experience in lieu of a bachelor degree.- #GFSCA _ * We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. **All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.