Service Writer

Meseyton Construction was founded in 1968 and is proud to continue serving our community and region with year-round heavy construction capabilities. Meseyton Construction is currently looking to hire a Full-Time Service Writer to join our team.

Under the supervision of the Shop Manager, the Service Writer is responsible for assisting shop technicians in maintaining accurate and on-time reports and records relative to the Service Department’s operation. The Service Writer will also be tasked with tracking repairs and timelines to ensure proper planning is taking place.

Why Join our team :

• Equal opportunity employment.
• Comprehensive and competitive compensation package.
• Group benefit program.
• Positive working culture.
• Opportunities for continued learning and growth within the company.
• Company events and incentives.

Role and Responsibilities :

• Fielding inquiries to the Service Department.
• Developing a maintenance schedule for company fleet to ensure proper maintenance is taking place in an organized and timely fashion.
• Generating and opening work orders as directed by the Shop Manager/Shop Foreman and maintaining control until they are closed.
• Maintaining accessories and supplies and prepares replacement orders.
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up.
• Maintenance of Service Department filing and records.
• Tracking and reporting of repair orders, parts requests, and other information to management to ensure concise communication.
• Other tasks as required.

Experience or Qualifications :

• High school diploma or equivalent experience with 1-2+ years of service writing.
• Excellent computer skills including previous experience with Microsoft Excel and Microsoft Office 365 products.
• Heavy construction or trades experience is an asset.

Requirements :

• Effective at time management with strong organizational skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to work independently with mínimal supervision, as well as a strong team member.
• Knowledge of general office procedures.
• General understanding of mechanical/technical terms is preferred.

Job Types : Full-time, Permanent

Benefits :

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Portage la Prairie, MB R1N 4A2: reliably commute or plan to relocate before starting work (required)

Experience :

• service advisor: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person