Customer Service Rep for Airport FBO
Flite Line Services - Breslau, ON
$21.00 /hour - Full Time - Permanent
Flite Line Services Breslau (private Fixed Base Operator at Waterloo Airport) is looking for a professional, friendly and motivated customer service representative for our reception.
A FBO (Fixed Base Operator) handles private and VIP aircraft departures and arrivals giving exceptional service to our clients. We also handle aircraft maintenance, medivacs, charters, banner towing, and site seeing.
Job will entail duties as customer service rep, receptionist and some light bookkeeping tasks.
Must be flexible with work hours, position hours are scheduled typically within the hours of 7am-6pm.
must be available to work weekends and holidays when required
Must be able to obtain a Restricted Area Identity Card, therefore clean background checks are required.
Skills/Values:
- Respect for confidentiality and privacy
- Strong passion for first class customer experience
- Previous aviation experience an asset
- Basic bookkeeping & retail capabilities
- Willingness to do hands-on work when required
- Willingness to drive off-location
- Strong office and phone skills
- Strong computer skills
- Willingness to learn new programs
- Works well under pressure
Key Responsibilities:
- General administrative duties
- Receiving and serving clients and suppliers
- Restricted access to airside
- Dispatch line crew, equipment and services as per customer and supplier requests
- Conduct radio communications
- Sourcing and coordinating catering, hotel booking, and rental cars.
- Data entry, process invoices and payments
- Light housekeeping duties
- Cleaning of client commons areas
- Excellent Organization Skills
- Multitasking / Prioritization
- Be able to complete special projects set out by the management team.
If you possess these skills and think you would be a good fit for this job and our company, please forward your resume and a cover letter describing why you are a good fit. No phone calls please.
Job Types : Full Time, Permanent
Pay: $21.00 per hour
Language Requirement:
- Fluent in English (Speaking, Reading and Writing)
Schedule:
- Holidays
- Weekends as needed
Ability to commute/relocate:
- Breslau, ON: reliably commute or plan to relocate before starting work (required)
- No public transport is available to this location
Education :
- Secondary School (required)
Experience :
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person - full time
Job Types : Full-time, Permanent
Pay: $21.00 per hour
Expected hours: 40 per week
Benefits :
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Holidays
- Weekends as needed
Ability to commute/relocate:
- Breslau, ON: reliably commute or plan to relocate before starting work (required)
Education :
- Secondary School (required)
Experience :
- Front desk: 1 year (required)
Work Location: In person
Application deadline: 2024-05-18 Expected start date: 2024-06-03