technical support supervisor

  • Abbotsford
  • Charsobe Food Group Ltd

Education: College/CEGEP Experience: 1 year to less than 2 years Work setting Willing to relocate Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Attention to detail Sitting Personal suitability Excellent oral communication Team player Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week