agent, travel

  • Montreal
  • Voyageurs Du Monde Canada Inc
Durée de l'emploi: Permanent Langue de travail: Bilingue Heures de travail: 37.5 hours per week Education: Expérience: Education Bachelor's degree or equivalent experience Work setting Airline ticket office Travel wholesale company Tasks Attend to other financial transactions, such as plane tickets and travel insurance Calculate cost of travel and accommodations Handle reimbursement in case of transportation and hotel reservations cancellation Recommend suitable products Investigate new travel areas, hotels and other amenities Manage difficult situations with customers Perform general office duties Sell travel products and travel insurance Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events Attend to cancellations and schedule changes Develop contact lists Make transportation and accommodation reservations using computerized reservation and ticketing system Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs Computer and technology knowledge Travel software packages MS Office Database software Travel bookings Leisure travel Individual travel Group travel Domestic travel International travel Adventure travel Geographical areas of specialization Canada United States Western Europe Central Europe Eastern Europe Northern Europe Mexico and Central America South America Caribbean Africa North Pacific South Pacific Asia Area of specialization Sales Transportation/travel information Willing to travel Willing to travel cross-border Willing to travel overnight Willing to travel internationally Work conditions and physical capabilities Tight deadlines Attention to detail Sitting Work under pressure Own tools/equipment Internet access Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player Dedication Screening questions Are you currently legally able to work in Canada? Do you have previous experience in this field of employment? Experience 1 year to less than 2 years Workplace information Remote work available Financial benefits Group insurance benefits Other benefits Learning/training paid by employer Parking available