Route Service Manager

  • Langley
  • Interstate Batteries
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!Purpose of Job :To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention.Job Components:Deliver batteries and provide service each dealer on your route in a timely manner.Follow all Environmental Health and Safety rules and policiesEstablish, build and maintain good dealer relationships.Effectively manage consignment programs to help dealers increase sales and drive retentionComplete documentation on a timely basis.Maintain the route by keeping displays clean and keeping dealer list up to dateWork with dealer to optimize inventory and improve dealer performanceInvoice all units that fail to last warranty periodRotate batteries to maintain quality product and service standardsCollect and handle payments on account, which may include cash, checks and money ordersCollect and return junk and/or used batteries.Load and unload truckQualifications :Depending on equipment that will be operated, proper Driver’s License endorsements are required.Maintain a clean driving recordPrior driving and customer service experience highly desirableGood communication skillsAbility to interact effectively with customersStrong customer service skills.High school diploma or GED equivalentAbility to read, write and compute basic math.Scope Data :Uses frequent independent judgment when making decisionsWork Environment :Regularly required to use hands to grasp or handle, talk and hear, stand and walk.Specific vision abilities include close vision, depth perception and ability to adjust focus.Ability to regularly lift and/or move 50+ lbs. without assistanceExposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Interstate Batteries expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sex, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Interstate Batteries' employees to perform their expected job duties is absolutely not tolerated.Salary Requirements$24-$41BenefitsWe strive to treat every Member like family — and that mindset, applies to our teams too. Expect benefits that support your body,, mind, and well-being now and later., Comprehensive health plan, 401K retirement plan, Generous vacation and holiday time, Lyra mental health resources, Stockoptions