Quality Manager

Company Introduction: Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies. We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries. We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service. Group Division: For more than 45 years, CGL Manufacturing has been a supplier of choice for OEM customers in the Material Handling, Rail, Construction, Forestry, Agriculture, Mining and Defense industries. With operations in both Canada and China, our focus is safety, quality, delivery, cost and the environment. Our mission of good parts on time along with strong customer relationships and company performance will continue our history of growth. POSITION SUMMARY: Reporting to the General Manager, the Quality Manager will be responsible for APQP and process quality control and maintain ISO accreditation. This position will motivate, supervise and train QA technicians, auditors and engineers and is responsible for the evaluation, recommendation, development, maintenance and implementation of standard operating procedures for inspecting raw materials, work-in-progress and finished goods based on their respective specifications PRIMARY RESPONSIBILITIES: Working with the management from support departments, the incumbent will handle component approval, manage supplier relationships; assess supplier suitability, monitor quality performance and provide feedback for improvement. Assuming a pro-active role, the incumbent will record, maintain and communicate Quality Control and process data in order to document, better understand and improve the overall manufacturing processes. Evaluate and recommend process improvements to increase operational efficiencies by conducting, on an ongoing basis, analyses of Quality Control and production data to ensure that all products and services attain or exceed customer specifications. Develop, maintain and control a Quality Assurance/Control Manual, which documents all procedures required for ISO certification. Administer the CAR process as defined by the respective standard operating procedures and those of each customer. Coach, mentor, train and lead all Quality Control staff and support the quality control training of all CGL personnel. Good understanding of lean principles. Apply root cause analysis and problem solving tools to improve quality. Responsible for all quality activities in a build to print CNC machining and weld and fabrication environment. Report on a regular basis performance metrics for their department to the OPS group. Product Verification and Certification in accordance with Quality Systems APQP and PPAP review and acceptance of supplied product plus submission of OEM customer PPAP packages Ensure product compliance to specification by ensuring relevant verification has occurred Accountable for the first article inspection and part inspections at both source and incoming DESIRED EXPERIENCE/ QUALIFICATIONS: 5 - 10 years’ Quality Management experience working in a high-volume CNC manufacturing environment. A minimum of 3 years in a supervisory role. Knowledge of ISO 9001 requirements Working knowledge of CMM operation and programming in PC – DIMAS Extensive knowledge of the ISO quality system and the ISO 9000 disciplines, SPC (Statistical Process Control), DOE (Design of Experiments) and FMEA (Failure Mode and Effects Analysis), CI (Continuous Improvement), CWB (Canadian Welding Bureau) standards is necessary. Proficient in Inspection Methods (Measurement & Evaluation), Geometric Dimensioning and Tolerance (GD&T) , blueprint reading, 8D, Pareto, statistical Analysis (SPC), Proficient in Product Qualification Methodology (PPAP, FMEA, APQP, Control Plans) Must have a valid drivers license and be able to visit customers in the USA Experience in a CNC machining (turning and milling) manufacturing environment with knowledge of casting, forgings, and fabrications OTHER PREFERRED SKILLS: Organized and detail oriented with a process mindset to spot variability. Customer focused with a strong work ethic and likes to take initiative Good communication and interpersonal skills. Solution and problem solving oriented. Able to manage multiple projects. Additional languages - Spanish or Mandarin would be an asset HEALTH AND SAFETY RESPONSIBILITIES: Adhere to the OHSA and ensure a safe workplace and assign safe work for all employees Benefits of joining the Arrow Machine and Fabrication Group Team: Maximize Your Earning Potential : Performance-Based Annual Reviews and Bonus Program Unlock the full scope of your income potential through our program that combines annual reviews linked to your performance with a bonus structure intricately tied to the company's profitability. This results in not just recognition of your hard work but also tangible wage increments, allowing you to realize your true earning potential. Tailored Benefits for Your Well-Being : Comprehensive and Competitive Benefit Program Access a comprehensive and competitive benefit program that embraces your well-being. Basic plan fully covered by the company, it offers a wide range of health, vision, and dental services for both you and your eligible dependents. Choose from three plans that cater to your unique needs, allowing you to take charge of your own coverage. Empower Your Financial Future : Retirement Savings Plans Secure your financial future with confidence by enrolling in our fully funded RRSP .In addition, enjoy the added benefit of DPSP where company matches of up to 2%, providing a strong foundation for your financial well-being. Exclusive Savings and Partnerships : Employee Discounts Enjoy exclusive savings on various services, including gym memberships, and take advantage of our partnerships with external businesses, making your money go further. Continuous Learning and Development: Talent Development with Tuition Reimbursement Continuously grow and develop in your professional journey. Seize opportunities to enroll in apprenticeship programs and enjoy tuition reimbursement, investing in your ongoing education and career advancement. Engage and Connect : Company Events and Networking Immerse yourself in our vibrant company culture through engaging company events and networking opportunities. Join a community of like-minded professionals who value both work and play. Inclusive work environment with focus on learning and development.