Medical Writer (Medical Information Lead)

Medical Writer (Medical Information Lead)

Inizio Engage Canda is seeking a team of Medical Information Leads that is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders. The Medical Information Lead will be reporting to the Associate Business Unit Director, Contact Center Operations. The role is mainly remote.

The Medical Information (MI) Lead is focused on executing content creation for multiple channels in therapeutic area(s) to assure scientifically accurate, impactful communications to patients, HCPs, and/or access stakeholders.

• Create and/or co-create and review medical content for patients, HCPs and payers to ensure scientific rigor, balance and impact, this includes field medical slides (Medical Science Liaisons and Managed Care Liaisons), and standard or complex medical information responses.
• As needed, provide medical review for scientific accuracy and provide input on the development/use of scientific and promotional materials consistent with approved client processes and policies (Product Review Committee [PRC], Reprint Dissemination Committee[RDC])  and in close partnership with client Medical Content Strategy Leads and MI leadership team to identify and address training needs of Medical Information and Communications staff, internal partners, or external vendors.
• Write, review, edit and deliver medical content for training purposes, as needed.
• Author and review US MI responses by identifying and summarizing complex scientific literature in a scientifically accurate, fair balanced, concise and compliant manner to help inform clinical decision-making by HCPs.
• Plan and maintain a robust product response MI database including launch readiness plans that meets the scientific needs of customers
• Serve as subject matter expert for the Therapeutic Area and maintains in-depth product and therapeutic area knowledge
• Perform ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized format
• Provide clinical guidance and medical information to assist the resolution of escalated medical and/or access inquiries from the contact center
• Utilize internal scientific narratives and employing creative data visualization techniques to the develop medical resources and tools, enhancing scientific engagement through compelling content practices
• Review of complex and/or escalated MI cases
• Review derivative content and ensuring alignment with MI responses and compliant with relevant review and approval process
• Track recurring queries and identify need for creation of new standard responses
• Provide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area
• Create and/or update reference materials and data on file summaries
• Contribute to departmental project/task assignments
• Participate in cross-functional project teams
• Maintain robust understanding of MI contact center processes and technology
• Leverage expertise to support the quality and training initiatives for team members in partnership with leadership and or client, as appropriate
• Ensure that assigned projects are completed on schedule

Leadership Responsibilities:

• Understands how own contribution contributes to results
• Understands what the organization delivers and our position within a global context
• Builds a network of useful contacts to help get things done more efficiently
• Is proactive and anticipatory with solutions to problems in the business
• Seeks to stretch own capability, willing to operate outside of comfort zone

• Advanced Clinical/Science Degree (e.g., MD, PhD, PharmD, or equivalent)
• Excellent verbal, written and listening communication skills