Operations & Fulfillment Coordinator

COMPANY DESCRIPTION

SENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously promote a positive and creative team environment.

JOB SUMMARY

We are seeking an Operations & Fulfillment Coordinator to join our dynamic and entrepreneurial team located at our Toronto fulfillment centre. The coordinator will be responsible for managing and performing a variety of tasks in packaging, shipping, receiving, storing, and accounting for merchandize in order to fulfill orders and maintain appropriate inventory levels. In addition, the role will support the operations team with timely execution of order and system/process documentation. This individual will need to have great organizational skills, extreme attention to detail and be a natural self-starter.

PRIMARY RESPONSIBILITIES

• Responsible for daily order picking, packing, shipping and receiving under set Service Level Agreement
• Responsible in managing inventory accuracy across all platforms
• Use carrier portals to schedule shipments and schedule pickups
• Responsible for EPR transaction accuracy and order inputs
• Responsible for quality assurance for all incoming products
• Assist in all tasks and act as a backup for fulfillment specialist
• Assist in system/process documentation with the goal of optimizing productivity, logistics and the customer experience
• Occasional lifting and bending is required
• Other duties assigned by manager

QUALIFICATIONS

• Bachelor's degree in business with 1 year of experience in supply chain management
• Luxury apparel industry experience preferred
• Knowledge of logistics would be an asset
• High level of attention to detail is a must
• Thrives in a fast paced environment
• Proficient in software like Microsoft Office, G-suite
• Proficient in managing and operating ERP software
• Able to work alone and a natural self-starter
• Possess a positive, enthusiastic and can-do attitude
• Good verbal and written communication skills
• Analytical and a problem solver with a good sense of judgment and adaptable to different situations
• Highly developed multi-tasking and organizational skills with ability to work well under pressure