Hotel Guest Services Attendant

  • Sooke
  • Sooke Harbour House

Education: No degree, certificate or diploma

  • Experience: Experience an asset Work setting :

  • Hotel, motel, resort Tasks :

  • Arrange for ground transportation

  • Convey travellers luggage by hand or hand truck

  • Assist passengers as required

  • Clean cabins and make beds

  • Serve food and beverages

  • Set and clear tables in dining cars

  • Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms

  • Address customers' complaints or concerns

  • Assist clients/guests with special needs

  • Attend to baggage problems

  • Attend to group arrivals and departures

  • Escort incoming guests to their rooms

  • Handle luggage for hotel guests

  • Maintain luggage storage area

  • Provide information regarding features of rooms, service of hotel and points of interest

  • Provide, arrange for, or refer guests to valet parking services

  • Receive and deliver items and messages for guests Work conditions and physical capabilities :

  • Bending, crouching, kneeling

  • Fast-paced environment

  • Handling heavy loads

  • Large workload

  • Physically demanding

  • Standing for extended periods

  • Walking

  • Work under pressure Weight handling :

  • Up to 23 kg (50 lbs) Personal suitability :

  • Client focus

  • Efficient interpersonal skills

  • Excellent oral communication

  • Excellent written communication

  • Flexibility

  • Initiative

  • Team player

  • Work Term: Permanent

  • Work Language: English

  • Hours: 30 to 35 hours per week