Payroll Conversions Lead

  • Westmount
  • Vensure Employer Solutions
About UsVensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .Position SummaryIf you are experienced with managing or administering payroll or tax or benefits and want to join an organization that is growing and has significant opportunities for you to make a positive impact, come join our team. The Technical Payroll Conversions Team Lead is responsible for assisting the Conversion Consultants with operational tasks, providing 'how-to' and troubleshooting instructions. You need to enjoy sharing your knowledge with others and be patient working with all different skill levels. You should have an in-depth knowledge of how to process payroll, and a deep understanding of software configuration and processing requirements. This position requires a detailed individual who is committed to providing the highest quality system conversions in the industry while meeting tight deadlines. You must have strong analytical skills and be very thorough and methodical.Essential Duties and Responsibilities:Assist with training and onboarding new hiresCommunicate goals and deadlines to team membersAssist with the daily operation of the organizationProvide teams with information about recent developments, system enhancements, and SOP changesEvaluate team knowledge gaps and organize training where neededParticipates in the implementation of divisional and company initiatives and strategies.Provides informal feedback on an ongoing basis to leadership regarding employee performanceEvaluation of configuration or data gaps, reviewing system setups and data files to determine root causeTake ownership of escalated itemsAct as a backup for absent employees where necessaryParticipation in process improvement initiativesDocumentation of identified issues, with the necessary follow-up to ensure a positive resolutionParticipation in analysis gathering sessions, interacting with other departments and clients as neededMaintaining accurate status of all assigned tasks, escalating when needed if deadlines are at riskConstantly learning and increasing knowledge and skills of our systems, processes, and industry – and sharing that knowledge and skills with the teamOther Duties as assigned.Knowledge, Skills and Abilities:Excel knowledgeAble to effectively manage multiple projects and attend to daily client matters while maintaining focus and follow through on issues until resolved and delivering resultsStrong verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across culturesStrong organization skills, analytical skills and attention to detailWorks independently and is self-motivatedKnowledge of Microsoft Office software (Outlook, Excel, Word, PowerPoint)Experience administering or processing Benefits, Payroll, or TaxEmbraces changes and contributes to new initiativesDecision Making skillsMust be able to meet deadlines for multiple concurrent projectsMust have excellent oral and written communication skills as well as attention to detailAbility to build and manage relationships in a cross-functional environment.Education & Experience:Deep experience with payroll processing software/application.MUST speak/read/write French1+ year payroll processing or benefits administration experience required.Previous tax experience preferredPayroll experience preferredIntermediate to strong skills in ExcelProficient with MS Office suiteAbility to type 35 WPM