Pcc Medical Laboratory Assistant I

Major Functions and Responsibilities

• Provides a positive, professional impression of the company by employing excellent customer service skills.

• Performs ECGs (electrocardiograms).

• Performs a wide variety of administrative and supportive duties in the Patient Care Centre which include:

• Competently using the Laboratory Information System

• Greeting patients and expertly operating the Patient Queue software.

• Accepting dropped-off specimens.

• Identifying collection criteria based on requisition information and inquiring for further information when necessary.

• Collecting payment from patients, when required.

• Copying and filing documents, operating fax machine, other admin duties as required.

• Completing maintenance tasks as required

• Processing, storage and dispatch of collected specimens

• Troubleshooting/problem solving devices and instruments within scope of duties

• Rotating and stocking supplies

• Maintaining requisitions and other confidential files in accordance with privacy and quality policies.

• Remaining current with all procedural changes, memos, and learning modules.

Required Skills :

• Demonstrates excellent organizational, problem-solving, troubleshooting and decision making skills.
• Exceptional interpersonal and communication skills with a focus on client service and public relations.
• Maintains professionalism at all times.
• Performs duties efficiently and accurately.
• Recognizes and responds effectively and appropriately to an emergency.
• Flexibility to meet operational requirements including hours of work, location and changes in procedures.
• Strong team player with the ability to perform duties independently.

Required Experience

• Experience in customer service an asset.
• Experience working in a medical environment is an asset.

Minimum Qualifications

• High school diploma or equivalent is required.
• Knowledge of medical terminology is an asset.
• Basic computer and keyboarding skills is required.

Other Information

• As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
• All persons newly hired to Dyna LIFE must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
• All persons hired to Dyna LIFE _ _must be authorized to work in Canada for any employer.
• Individuals hired into all positions must provide verification of their highest level of education.
• A security clearance will be required for employees newly hired to Dyna LIFE .
• A security clearance with vulnerable sector completed may be required for employees newly hired to Dyna LIFE. :