Host/hostess

  • Toronto
  • Snakes E Lattes

Responsibilities

  • Welcome guests to the space in a warm, positive and professional manner
  • Communicate with servers of new tables, size, experience and information provided
  • Facilitate guest intake to the waitlist
  • Manage waitlist priorities, communicating with guests an estimate of expected wait times
  • Maintain familiarity with the content of all menu items available/unavailable, rotating menu items
  • Maintain familiarity with the content of the games library, retail
  • Assist fellow team members when needed
  • Complete regular opening and closing duties
  • Follow all systems in place

Skills

  • Strong customer service and troubleshooting skills
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with guests sensitively, tactfully, diplomatically, and professionally at all times
  • Professional appearance and manners
  • Strong work ethic and positive team attitude

Job Types : Part-time, Permanent Part-time hours: 15-20 per week

Salary : From $15.50 per hour

Schedule:

  • 8 hour shift
  • Evening shift
  • Weekend availability

Supplemental pay types:

  • Tips

COVID-19 considerations: COVID-19 Practices: We respect all of the COVID-19 guidelines outlined by the Ministry of Health to ensure the health and safety of our staff and guests.

Ability to commute/relocate:

  • TORONTO, ON: reliably commute or plan to relocate before starting work (required)

Experience :

  • Hospitality: 1 year (required)

Work Location: One location