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Description Manulife Bank is seeking a results-driven professional to join our Digital Banking & Payments Strategy team.In this role, you will be responsible for supporting the strategy and building roadmaps to advance our digital payments position in the market and ensuring the Bank meets its objectives. Your understanding of digital banking, payments, experience working with FinTech, ability to understand markets, demographics, and technology will be key in building out the strategy and business casing key initiatives. You will be responsible for contributing to teams who are passionate about developing great experiences that provide value to our customers. You are adept at knowing how to navigate and positively influence an organization cross functionally. You are naturally curious, have a love for data and have a consistent track record at enabling data driven decisions.Responsibilities:Payments strategy: Support the Bank in the payments space and create roadmaps for digital payments at Manulife BankConduct market, customer and competitor analysis to inform the digital payment strategySupport with the development and evolution of Open banking strategy and associated technology and capabilitiesAnalyze data, identify insights, and update leadership around any challenges and recommendations for optimizationProactively stay in the know of new players in the payments space to enable informed identification of early partnership/strategic investment opportunitiesSupport digital payments business development opportunities from ideation to project inceptionIdentify near and long-term initiatives that can drive business growth, enhance revenue streams, and improve profitabilityCultivate business cases and support the sales cycle through research, prototyping, and testingReal time rail (RTR):Support with defining and detailing Manulife Bank’s needs and role in the RTR initiativeCollaborate with regulatory and compliance teams to relay requirements and pre-requisites and ensure compliance in preparation for RTRCollaborate with RTR delivery team to relay requirements and mandates for RTR Exchange and C&S and assess impact on existing landscapeSupport creation and evolution of POV to enable value add services on RTRWhat motivates you? You have an understanding of digital payments capabilities and associated industry standardsYou have an understanding of technology and are comfortable working with technology partners and translating capabilities into business resultsYou think big, with the curiosity to discover new ways to enable business outcomesYou are highly analytical, resourceful, and can understand data and develop insights and creative solutions that can be translated to next steps You take ownership and initiative and can support teams to achieve results, focusing on what mattersYou obsess about customers, listen, engage, and act for their benefitYou take initiative, and roll up your sleeves to get work done What we are looking for: 5-10 years of relevant experience in a fast-paced environment, preferably in digital paymentsDemonstrated experience leveraging data to inform decision makingExperience in turning complex business problems into successful digital payment experiencesUnderstanding of technology and platforms and how to use technology to deliver digital results Familiarity with regulatory requirements and compliance considerations in the digital landscapePrevious experience in financial services and delivering on P&L objectivesAdept at using MS office suite for presentation and decision makingWhat can we offer you? A competitive salary and benefits packageA growth trajectory that extends upward and outward, encouraging you to follow your passions and upgrade your skillsA focus on growing your career path with us Flexible work policies and strong work-life balanceProfessional development and leadership opportunities Our commitment to you Values-first culture; We lead with our Values every day and bring them to life togetherBoundless opportunity: We create opportunities to learn and grow at every stage of your careerContinuous innovation: We invite you to help redefine the future of financial servicesDelivering the promise of Diversity, Equity and Inclusion; We foster an inclusive workplace where everyone thrivesChampioning Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impactAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerSalary & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.