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Le gestionnaire – Cafétéria est chargé d’offrir des plats exaltants et savoureux, tout en demeurant extrêmement soucieux des coûts. Il doit s’efforcer de maximiser la satisfaction de la clientèle en supervisant le personnel du Service alimentaire et en veillant au respect des normes de Future Électronique.
Responsabilités
- Superviser le personnel de l’Administration, de la Cuisine et du Service.
- Travailler en étroite collaboration avec les chefs, afin de déterminer quelles fournitures et quels employés seront nécessaires.
- Compiler les horaires du Service alimentaire. Coordonner les services alimentaires pendant les événements spéciaux.
- Répondre aux demandes de renseignements des clients ou contribuer à la résolution de leurs problèmes.
- Préparer des horaires.
- Former, motiver et superviser le personnel, afin de garantir un rendement exceptionnel et un bon esprit d’équipe.
- Gérer les dépenses : réduire au minimum les pertes, les vols et les dommages, tout en maximisant la rentabilité.
- Élaborer et tenir à jour des prévisions (budgétaires et autres) pour le Service alimentaire.
Titres, qualités et expérience
- Certificat ou diplôme en gestion de l’hôtellerie ou l’équivalent
- De 2 à 5 ans d’expérience de la gestion à temps plein dans un service alimentaire
- Connaissance pratique de Microsoft (Word, Outlook et Excel)
- Aisance en anglais et en français (écrits et parlés)
Compétences (habiletés et comportements)
- Très grande aptitude à motiver. Aptitude à diriger l’équipe en exerçant une supervision très réduite. (Obligatoire.)
- Attitude positive, enthousiasme et volonté de réussir.
- Aptitude reconnue à accepter le changement et à demeurer concentré malgré les diverses interruptions.
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