Inside Sales Representative (Remote)

Description JOB DESCRIPTION The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides support with processing customer orders and sales, providing/receiving information, selling client products and/or services and providing other basic customer service support.REIMAGINE YOUR CAREERAre you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix + Webhelp is just the right place for you!As a remote Inside Sales Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix + Webhelp, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLE  As a Inside Sales Representative  working from home, you will:Provide inbound and outbound customer support using a call flow guideClose sales, work on prospecting, negotiation, presentation, and use B2B and B2C skillsUse product knowledge, build client relationships, and find new ways to retain customersBe detail-oriented when it comes to sales of products and servicesTrack, document, and retrieve information in databasesOffer additional products and/or services with every saleDeliver expert customer experiences…with a smile YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative  (Remote) role include:1+ year of proven hard sales experience A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing dealsA high school diploma or GEDA quiet, distraction-free environment to work from in your homeStrong computer navigation skills and PC knowledgeProficiency in fast-paced multi-taskingEagerness to learn new technologiesA desktop or laptop to complete PC and internet testingA work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)High Speed internet (no wireless/hotspots or satellite) and a smartphoneWHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:Paid training and performance-based incentivesLucrative employee referral bonus opportunitiesRegistered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Health and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journey Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportCelebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreREIMAGINE THE BEST VERSION OF YOU!   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 400,000 game-changers around the globe call Concentrix + Webhelp their “employer of choice.”Location:CAN, ON, Work-at-HomeLanguage Requirements:Time Type:Full time