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About the role In this role, you will be the backbone of the administrative team, providing crucial support to ensure the smooth running of the service. You will play a key part in triaging referrals, processing invoices, managing appointments and ensuring excellent communication with stakeholders. Key responsibilitiesEnsure all new referrals are triaged, captured in the patient database and forwarded to the nursing team promptly.Process and validate invoices for NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC), ensuring accuracy and resolving any discrepancies.Act as the first point of contact for the department, handling enquiries in a professional and helpful manner.Manage diaries and organise meetings for the team, ensuring timely patient reviews.Provide administrative support for meetings, including taking accurate minutes.Maintain office supplies, manage post and promote a positive departmental image.Deal with enquiries from patients and relatives with sensitivity.Input, monitor and print reports from computerised systems.Perform other delegated duties as required.You will be successful if you have:Experience in a administrative role.Excellent communication and interpersonal skills.The ability to prioritise workload, meet deadlines and work effectively under pressure.Strong organisational skills and a meticulous attention to detail.Proficiency in Microsoft Office applications (Word, Excel, Outlook).Ability to work independently and take initiative.Benefits of working with Manpower? :24/7 SupportWeekly PayOnline Discount Codes, Special Offers with great National CompaniesView Payslips OnlineHoliday AllowanceWe will pay for your DBS free of charge Apply TODAY!
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