Senior Supervisor, Manufacturing Quality Control

Your Opportunity at ARC’TERYX:ARC’One, our manufacturing facility, located in New Westminster, accounts for approximately 10% of our global production and employs over 400 people and has been named to the 2020 list of Canada’s Best Workplaces in Manufacturing.Our proximity to the Design Center and the hands-on craftsmanship mindset makes us a unique and exciting place to work. ARC’One is our laboratory. We experiment, we test, and we produce our new products all under the hustling and bustling production environment. This is where products physically come to life.As the Manufacturing Quality Control Supervisor, you ensure Arc’teryx brand integrity through the development and maintenance of quality management systems including CAPA, inspection programs, product quality standards, and quality training programs across all product categories in Arc’teryx owned manufacturing location (ARC’One) while leading and developing a strong production quality team. Meet Your Future Team:The Manufacturing Quality Control team ensures that all product manufactured at ARC’One meets the quality standards and expectations of Arc’teryx. Our core duty is to ensure a positive customer experience and uphold the integrity of the brand. If you were our Senior Supervisor, Manufacturing Quality Control here are some of the core activities you would be doing:You manage quality systems in raw materials/receiving, cutting and bundling, and production areasYou lead and develop the Production inline and final QC team to ensure effective growth of the teamYou motivate and guide the quality team using effective communication, training, and team building skillsYou develop and implement Quality training programs to ensure Arc’teryx quality standards are efficiently upheldYou oversee non-conformances and ensure completion of root cause analysis of quality issues through collaboration with Production, Engineering, and Quality teams to result in effective implementation of corrective and preventive actionsYou seek opportunities for improvement and drive standardization of quality and productionYou analyze KPIs to identify key areas of opportunity and celebrationYou utilize data to communicate prioritization to internal and external teamsYou support New Product Introduction and develop and implement robust changeover processesYou collaborate with subject matter experts to create inspection plans for new and existing finished goods and raw materialsYou assess product quality challenges and collaborate with appropriate stakeholders to problem solve and define next stepsYou work closely with the Acceptable Quality Level (AQL) Finished Goods Inspection team to build training and alignment of standards across brand quality teamsHere are some of the things you could be working on in the future:Developing internal and external Quality training programsDeveloping non-conformance escalation proceduresDefining inspection plans and processesAre you our next Senior Supervisor, Manufacturing Quality Control? You have 5+ years’ experience in manufacturing and quality with experience in a leadership roleYou have 2+ years’ experience developing and/or executing quality management systemsYou are a motivated problem solver and have a thorough understanding of RCA and CAPA methodsYou are experienced in interpreting and analyzing data to communicate and drive decisionsYou have strong leadership and team building skillsYou have strong verbal and written communication skillsYou are detail oriented and ask the right questions You have ability to tactfully manage multiple interests and prioritiesYou remain highly flexible and adaptable when faced with ambiguityYou effectively balance autonomy and collaborationYou seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is rightAssets:You have knowledge of apparel production systems as well as quality management systemsYou have experience working with PowerBI, Smartsheets, and Microsoft ExcelYou have Lean Six Sigma Green Belt You have fluency in a second languageYou have knowledge of Arc’teryx productsYour passion for your work is paralleled by your passion for getting outside and living itYou have interest of involvement in activities that we make products for$80,000 - $100,000 a yearA reasonable estimate of the pay range is CAD$80,000 - CAD$100,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.Equal OpportunityArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.Design your Purpose. Live our Values. DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.COMMIT. Set and deliver on bold objectives as we collectively raise the bar.LIVE IT. Deepen your connection to nature and live your most purposeful life. LEAVE IT BETTER. Create a better world, together.