customer service clerk

Durée de l'emploi: Permanent Langue de travail: Bilingue Heures de travail: 30 hours per week Education: Expérience: Education Bachelor's degree Work setting Urban area Business sector Tasks Produce informational materials to increase awareness of services available Assist in the preparation of brochures, reports, newsletters and other material Co-ordinate special publicity events and promotions Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Explain the type and cost of services offered Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments Answer clients' inquiries and provide information Supervision 1 to 2 people Certificates, licences, memberships, and courses  CPR Certificate Computer and technology knowledge MS Excel MS Outlook MS Windows MS Word MS PowerPoint MS Office LinkedIn Zoho CRM Area of work experience Community service organization Area of specialization Interactive/new media Communications Work conditions and physical capabilities Attention to detail Fast-paced environment Overtime required Work under pressure Own tools/equipment Cellular phone Computer Internet access Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Ability to multitask Dependability Honesty Quick learner Screening questions Are you available for shift or on-call work? What is the highest level of study you have completed? What is your current level of study? Experience 1 year to less than 2 years Other benefits Free parking available Learning/training paid by employer