Assistant Manager

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.As an Assistant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment. As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant. Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role. Responsibilities:Managing labour costs through effective floor managementControlling food & paper costs using order guidesEnsuring that product launches and promotions are executed with perfectionResolving Guest issues, as well as working with your team to minimize issuesParticipate in the recruitment processTraining new Team MembersTrain, remind and encourage Team Members to follow all Health & Safety policies and program we have in placeCoach & discipline Team Members as neededBe a leader and always lead by example by following all Tim Hortons policies and proceduresPlan, organize, direct, control and evaluate daily operationsFoster a positive work environment through leadership and exampleWhy work for us? Flexible schedulingEmployee meal discountPremium Rate of PayFast pace work environmentEducation - Secondary (high) school graduation * Experience - Minimum 1 year experience in the quick-service restaurant industry * Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook * Clearview experience an asset * Excellent written and verbal communication * Strong leadership and interpersonal skills * Customer service mindset