Technical Sales & Service Representative

The Opportunity : The Technical Service Representative is responsible for driving MLF-Poultry with respect to broiler management best practices and technology transfer of our broiler specialty programs to both our customers and the sales and procurement team. This position is also accountable for being a point person to the sales and procurement representatives for maximizing RWA/Organic performance and management of technical issue along with the overall RWA on farm program management, protocols, controls, and education of all further differentiation initiatives derived through live operations are requirements of this role. This role will work closely with a combination of key internal and external stakeholders on technical RWA/Organic related initiatives. Snapshot of a Day-in-the-Life :

• Key on farm contact for the Raised Without Antibiotics and Organic Programs focused management best practices and technology transfer to both our customers and the sales and procurement team.
• Key point person for the sales and procurement representatives for maximizing RWA/Organic broiler performance and management of technical issues.
• Overall responsibility for on farm management of the RWA/Organic Program and Protocols, and all other potential further live differentiation initiatives.
• Responsible for evaluation and implementation of management techniques and emerging technologies that improve field performance.
• Support Sr. Technical Leader with feed companies on nutritional or protocol aspects as it relates to our RWA program.
• Strong working internal relationships with the sales & procurement representative team, quality team and the live operations analyst.
• Responsible for developing the placement and shipping schedule working closely with the sales team to meet our retail commitments.
• When required, coordination of on farm RWA supplies and equipment.
• Strong working external relationships with producers, feed representatives, third party suppliers, and other industry stakeholders.
• Provides technical support to team members when required.
• Accountable for continuous improvement of the RWA Program, focus on taking cost out while improving field performance.
• Demonstration and commitment to the Maple Leaf’s Leadership Edge Values.
• Using a Six Sigma approach to drive forward continuous improvement opportunities.

What You’ll Bring :

• Post-secondary education or University Degree preferably in Agriculture, Animal Science, Business or related field (or equivalent work experience) preferred.
• Minimum 1-2 years experience in a poultry sales or technical role.
• Strong working knowledge of animal science, nutrition, and broiler management best practices including experience managing the on-farm core concepts of raising broiler chickens without antibiotics.
• Strong desire to educate and drive forward continuous improvement initiatives through the adoption of best practices.
• An ability to work independently; be self-motivated and enthusiastic.
• Strong analytical, time management and organizational skills.
• Proven ability to drive sales initiatives and multi-task in a fast pace environment.
• Demonstrated strong commitment to the Maple Leaf’s Leadership Edge Values.
• Excellent interpersonal skills
• Good presentation skills with an ability to influence others
• Excellent verbal and written communications skills.

What We Offer at Maple Leaf Foods :

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us : We’re a carbon neutral food company on a purposeful jou