Program Specialist, Supportive Housing & Homelessness

POSITION SUMMARYReporting to the assigned supervisor, the Program Specialist, Supportive Housing & Homelessness Programs oversees an assigned portfolio of Supportive Housing and/or Homelessness Programs and is responsible for ensuring the effective and consistent delivery of programs regionally and across the province. He/She/They oversees the execution of program agreements, provides guidance and operational input on the development of new programs, assesses regional and provincial requirements, as well as recommends strategies to best meet the needs of vulnerable individuals and ensure the success of programs. The position is the key relationship manager for the assigned portfolio of programming and serves as a point of contact in managing a variety of issues relating to the delivery of these programs.CANDIDATE PROFILEThe successful candidate will have the following:EDUCATION & EXPERIENCE:Bachelor’s degree in business administration, social services, public administration or other relevant field.Extensive experience in senior level positions within non-profit society management or delivery of social services and community-based programs. Or an equivalent combination of education, training, and experience acceptable to the employer. KNOWLEDGE, SKILLS AND ABILITIES:Considerable knowledge and understanding of the philosophies, principles and practices associated with the delivery of government social and regulatory programsConsiderable knowledge and understanding of non-profit society governance, management and operations. Sound knowledge of homelessness and the intersection of trauma, mental health and substance use issues. Sound knowledge and understanding of the risks associated with programs that serve vulnerable populations Proficient in the use of MS Office Applications (Excel, Word, PowerPoint, Outlook).Strong written and oral communication skillsStrong consultative and relationship building skillsAbility to learn and understand BC Housing’s mandate, programs and policies in delivering social housing and services to vulnerable populationsAbility to negotiate budgets, contracts, mediate disputes and resolve conflictsAbility to provide general management expertise in the successful operation of programs for vulnerable individuals Ability to build successful partnerships, both externally and internally, and work together to deliver consistency in programs across the provinceAbility to provide advice and assistance regarding financial budgeting and contract management practices, including the ability to assess budget and financial statements Ability to summarize and explain complex program information and funding requirementsAbility to build dialogue and consensus with multiple stakeholders, often with conflicting agendasAbility to display tact and diplomacy in dealing with a broad range of professions and community stakeholdersAbility to manage multiple issues and projects, coordinate with others, keep senior management apprised of major issues and adapt to changing prioritiesAbility to strategize, apply creative thinking and build on existing and potential strengths in working towards solutions that support the long-term sustainability of the sector Ability to travel on Commission business and work evenings and weekends as requiredAbility to arrange suitable transportation to various sites Criminal Record Check is required