.. needs, provides follow-up support, group education, liaison with community Resources for specialized services, counsels clients, provides outreach as required, .. sources. Determines priority of care, client eligibility, availability of Resources, service priorities, type and level of care required and appropriate .. read more
About WondershareWondershare Canada employs over 50 technology-loving marketers, video makers, animators, and designers who are highly energetic and fully dedicated to Wondershare.Our mission is to build technology and software products that make every idea achievable for the new generation of creatives. And we empower our Canadian team to take on the most creative challenges to make this possible. We are growing and want you to grow with us. Our team is seeking a proactive, reliable, creative and analytical senior UX researcher to join our product team.The Role: As a key member of the Product research team, you will be responsible for leading the overall product planning and improvement direction. You need to generate MRD reports based on insightful research results and closely collaborate with the product development team to ensure that new features and upgrades align with the overall strategy you have planned by influencing Product Roadmap, short and long term.. Additionally, you will work closely with colleagues responsible for product research, proposing specific research requirements, including but not limited to user insights, competitor research, and industry research. These research findings will play a crucial role in shaping your product planning. Lastly, you should possess strong data analysis skills to timely adjust your product planning direction based on the latest data results and market feedbackResponsibilities:Conduct user research to inform the overall product planning and improvement of existing video software products, including user needs analysis, audience expansion, and feature enhancement.Collaborate closely with the product team to define research objectives and methodologies, ensuring alignment with product requirements (PRD) and market requirements (MRD).Produce regular MRD reports based on research findings, monitor industry trends, and provide insights to guide product development and strategic decisions.Review product and market feedback data, assess the effectiveness of product implementations, and recommend adjustments to the product roadmap.What We're Looking For:6+ years of experience as a UX Researcher or in a related role, with at least 3 years of experience in technology, consumer software, or SaaS industries.Strong verbal and written communication skills, capable of clearly articulating research findings, coordinating with cross-functional teams, and effectively communicating with stakeholders.Critical thinking skills, with the ability to independently analyze user problems, propose innovative solutions, and evaluate various options.Nice to Have:Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Sociology, or a related field.Experience working for a large B2C technology company in North America.Ability to read, write, and speak in Simplified Chinese (Mandarin).Proficiency in user research tools and methodologies, with experience in video software or media products being a strong plus.Why Wondershare Technology, Canada? Competitive salary commensurate with experience.Bonus incentive program paid quarterly.Comprehensive benefits, including extended health and dental.Personal spending account + Health spending account.15 days of vacation and paid sick days.Fun & Quirky Celebrations and sponsored social clubs.Lots of growth opportunities.#JoinWondershareWondershare’s diverse culture fosters a friendly, open-minded workplace. As a member of a dynamic, high-performing team, each Wondershare employee is driven to learn, valued for their contributions, and approaches each day excited to make an impact. Take advantage of this opportunity by submitting your application to join our growing team.Due to the high volume of applications, only those shortlisted will be contacted. Thank you for your interest in career opportunities at Wondershare.Wondershare is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, ancestry, place of origin, religion, family status, marital status, physical disability, mental disability, sex, age, sexual orientation, political belief, or conviction of a criminal or summary conviction offense unrelated to employment.