Host/Hostess (Temporary Full-Time)

  • Ottawa
  • Accor
Company DescriptionFairmont Château Laurier is the iconic hotel of Ottawa - Canada’s capital city. Built in the age of grandeur, Ottawa’s very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies. What is in it for you:Wonderful company culture - our colleagues are at the heart of all that we doFood & Beverage discount of 50% in our restaurantsEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Comprehensive extended health benefits packageFull rate of pay of $22.74/hourFairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionReporting to the Outlets Leadership Team, you are the beginning of an exceptional guest experience. As a Host, you will make our guests feel welcome from the moment they arrive! Responsibilities and essential job functions include but are not limited to the following:Greet and seat guests in a warm and courteous mannerEnsure all servers are distributed equal numbers of guestsBe able to field any guest questions in an informed and professional mannerTake and coordinate guest reservationsEnsure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standardsOther projects as assigned by the outlets manager on dutyQualificationsGood knowledge of Window-based programs (word, excel, etc.)Comfortable with Microsoft Outlook and Internet based softwareKnowledge of Property Manager Computer System is an assetGood food and beverage knowledgeExcellent communication skills in both official languagesFriendly, courteous and able to work in a high paced environmentKnowledge of the Ottawa areaAdditional InformationPhysical Aspects of Position (include but are not limited to):Constant standing and walking throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pullingOccasional ascending or descending stairs and ramps