Program Manager

Responsibilities :Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.Makes sound decisions according to importance, urgency and risks, and that are in the best interests of the organization.Sets priorities and monitors progress towards goals. Creates and implements action plans, and evaluates the process and results.Demonstrates a willingness to be flexible in a changing work environment while maintaining program objectives, effectiveness and efficiency.Ensure that own behavior and the behavior of their team aligns with the values of the organization.Is able to work with challenging people in an effective and compassionate manner Policies and Procedures: Ensures staff members are familiar with and comply with all relevant aspects of the Policy and Procedures Manual and of the facility's contractual requirements (e.g. BC Housing, and Correctional Service of Canada)Ensures that all CSC contractual requirements, facility policies and procedures and required systems are in place at all times for the safety and security of all residents, staff, and community membersSubmits policy updates to Executive Director for approval and recommends changes Employee Relations: Recruits, trains, orients, schedules and supervises staff.Consults with Human Relations Manager on hiring and disciplinary proceduresProvides training for staff as budget and contractual obligations Business Finance: Provides input to the program budget for submission to Finance Committee.Participates in contract developmentRepresents The Salvation Army in the community through effective interaction with stakeholders such as Health Services, Community Agencies, Government Departments, CSC, partners, neighbors and the general public Program: Develops, administers, and reviews Program Plans as neededConducts ongoing program evaluations and weekly supervision meetings, including the evaluation of client plans.Liaise with Case ManagementConducts regular Team MeetingsConducts regular resident's meetingsParticipates as an active member of the Management Team, involved in strategic planning, budgeting, and program enhancement QUALIFICATIONS AND EDUCATION REQUIREMENTS: Education/Certifications: Bachelor's degree in social sciences, psychology, arts and/or Human Resources sector is required.Training/knowledge related to budget development, project management and leadership.Training/knowledge in conflict management, addictions and mental health.Must pass criminal record check (vulnerable sector)Must pass Federal Government "Enhanced Reliability" Security clearance.Must possess a valid class 5 Driver's License and clean driving abstract.Must possess and maintain an active valid Occupational First Aid Certificate.Clear TB screening Experience: Candidates will possess at least three (3) years of progressively responsible, professional level experience: working with homeless programs and populations, , behavioral health programs including drug &.alcohol recovery, mental health, corrections / closely related complex care, and special needs programs.Minimum 3 years working in a management capacity. Strong technical and administrative skills are required and the ability to lead and manage a diverse group of staff. Required Skills/Knowledge: Extensive knowledge of the local community and available local resources / social service sector.Extensive knowledge / experience working with marginalized groupsDemonstrated cultural competency working with the Indigenous community and with Indigenous service agencies.Extensive group facilitation experience; coaching and leadership skills.Proven flexibility and creativity.Excellent oral and written communication skills.Good conflict resolution and problem-solving skills. Successful candidates, prior to hiring, may be required to provide: Background check consent.A clear vulnerable sector screening.A clean drivers abstract.Completion of our online Armatus Abuse Training and required Health and Safety training.