Sr. Manager, Pharmacy

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all. At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.Job SummaryThe Sr. Manager, Pharmacy holds the Certificate of Accreditation from the New Brunswick College of Pharmacists (NBCP). As defined by the NBCP, the Sr. Manager, Pharmacy is a pharmacist licensed in New Brunswick who accepts the responsibility, legally and professionally, for the operation of the pharmacy licensed in their name, in conformance with all laws and administrative regulations pertinent to the practice of pharmacy and distribution of prescription drugs. The Sr. Manager, Pharmacy is personally in full and actual charge of the pharmacy.The Sr. Manager, Pharmacy ensures the central fill services are executed professionally. The Sr. Manager, Pharmacy is responsible for aligning and maintaining effective business processes and workflows in a highly automated, industrial setting with the pre-established performance metrics. Working in collaboration with various public and private sector representatives, the Sr. Manager, Pharmacy ensures ongoing excellence in client-centered, safety-driven customer service. The Sr. Manager, Pharmacy provides leadership and expertise in all aspects of central fill pharmacy services.Section A - Specific ResponsibilitiesManages and optimizes customer’s relationships and business requirements, expectations and deliverables in collaboration with the Supply Solutions team.Maintains effective communication and working relationships with clients at all levels of the organization and business contacts.Ensures the operation of the Central Fill pharmacy is in compliance with applicable provincial and federal regulations, standards of practice, code of ethics and regulatory practice directives and policies. Responsible for maintenance of the operations policy and procedure manual. This involves reviewing and amending, when deemed necessary, joint policies and procedures with the pharmacy managers of the originating pharmacy (clients).Ensures Central Fill Operations policies and procedures are followed by all staff and tracks as appropriate.Responsible for management and adherence of Central Fill Pharmacy Agreements between the central and originating pharmacies.Develops and ensures implementation and maintenance of a continuous quality assurance program.Manages and supervises central fill daily production.  Collaborates with the Director, Supply Chain to establish and manage operations budget.Provides work direction, resolves problems, and sets deadlines to ensure timely completion of work.In collaboration with the Business Director, recruits/interviews and hires pharmacy support personnel.Coordinates orientation and training of new personnel.Manages pharmacy personnel which includes scheduling, training and providing development and performance reviews.Facilitates staff meetings.Verifies drug and prescription orders using computer screens/bar codes and visual means. Conducts random audit of orders to ensure quality standards.Documents all information required, i.e. production and verification records, for Quality Control purposes.Assists the pharmacy personnel in processing drug and prescription orders using automated technology and manual assembly when required.Assists pharmacy personnel with drug order inquiries regarding stock and tracking issues.Assists pharmacy personnel in sorting prescriptions to ensure delivery to proper locations and assists with receiving products from wholesaler.Assists pharmacy personnel in conducting inventory audit counts.Assists the pharmacy personnel, as needed, to assure productivity and operational efficiencies.Ensures the security and accountability of materials and goods with inventory control.Oversees the organization, storage of inventory and consumables as per regulations.Manages the processing, ordering and inventory information systems.Maintains central fill drug formulary lists to meet the needs of the clients’ requirements.Completes annual performance appraisal process in compliance with McKesson’s policy.Evaluates current procedures and practices for accomplishing department objectives and develop and implements improved procedures and practices. Analyses workforce demands, staffing criteria and applies to operational schedule.Provides regular feedback to the Business Director regarding quality, operational, technical and/or process issues. Recommends corrective actions or follow up as required. Engages other resources as needed.Section B - General ResponsibilitiesEntertains good stakeholder relations with pharmacy governing bodies.Demonstrates sound judgment in accordance with the professional standards and guidelines issued by the NBCP and other relevant professional guidelines and standards.Competently performs the duties of a registered pharmacist as required.Participates in quality, self-review activities to improve personal performance and to identify personal and professional developmental requirements.Adheres to quality, operational and productivity standards.Adheres to company policies, shared principles and quality management guidelines.Demonstrates and promotes compliance with all program specific performance metrics.Section C - Position RequirementsA minimum undergraduate degree in Pharmacy with 5+ years of experience in pharmacy services.Holds an active NBCP license.In good standing with NBCP and in compliance with all applicable laws pertaining to the practice.Ability to manage a team, normally acquired through at least 3-5 years of Pharmacy management experience is required.Understanding of hospital pharmacy operations.Minimum of 3-5 years of hospital automation experience.Experience in launching new pharmacy programs and/or opening new pharmacy is an asset.Familiarity with unit-dose packaging automation benefits, limitations and interdependencies.Clear understanding on regulatory issues, Good Manufacturing Practices (GMP) requirements and the Model Standards of Practice for Pharmacists and Regulated Pharmacy Technicians.Proficient in both official languages (French/English) an asset.Excellent leadership skills.Ability to plan, coordinate, direct and evaluate operational activities in a complex and busy environment.Consistently acts in a professional manner and serves as a role model for staff.Excellent organizational skills with ability to set priorities and creatively solve problems.Excellent interpersonal, written and verbal communication skills.Demonstrated success in working effectively and collaboratively within a team environment.Ability to function is a fast-paced, continually changing and results-oriented environment.Good understanding of Microsoft software (Outlook, Word, PowerPoint & Excel).#LI-AR2At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. Our Base Pay Range for this position$84,000 - $140,000McKesson is an Equal Opportunity employer.The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.Current employees must apply through internal career site.