Granville Island Ambassadors & Enforcement Officers (Granville Island - Vancouver)

Genesis is recruiting for top caliber customer service-oriented staff to work day shifts (0900, 1000 and 1100 hours start time) at Granville Island (a very popular entertainment and tourist spot downtown).Parking Ambassador / Enforcement Officer (Granville Island)Payrate: $18 /hr.A) AmbassadorAs Ambassadors / Customer Service representative, you are the “boots on the ground” providing a visible uniformed presence for the area’s businesses and patrons, to assist in matters of safety and crime prevention / reporting. You must possess strong customer service and communication skills, advanced problem solving and solution seeking abilities while remaining calm under pressure. Provide excellent and customer service assistanceAssignments from Operations including dispatches, patrols and reporting safety concernsAbility to provide vehicle traffic control in key areas B) EnforcementYou enforce rules and regulations of parking facilities and parking permits are valid and on display. A large part of enforcement duties is issuing violations for parking infractions and traffic control. Check for payment expiration of daily parkersProvide a presence and report security related issues and concernsReport any meter machine malfunctions Pre-requisites, Skills and Qualifications: BC Security Guard licenseTraffic Control permit (will be trained)Extremely self driven and motivated, with great initiativeBackground in the hospitality industry and or parking enforcement preferredExcellent communication & observation skills and ability to write good reportsPleasant in demeanor, projects a professional and well-groomed imageCustomer-service focused and a team playerDependable and CommittedComfortable with use of mobile and parking apps and phone technologiesPossess high energy levels, and patrol extensivelyAbility to work outdoors under all weather conditions and be able to stand for long periodsAbility to work independently and in a team environment Candidates with the following experience / certification will be given priority: Traffic Control PermitCustomer Service